Rokt reviews

Firstly, thank you for providing us with this feedback - we value feedback as it helps build a better ROKT! As with most startups, we have been heavily dependent on a small leadership team, to help navigate our growth as we have expanded globally from an initial base only in Australia. Hands-on leadership, and the disciplined application of business expertise are key ingredients of our success, where we continue to see strong results and work hard for every opportunity. Over the last 12 months we've also hired more than 20 industry leaders across all of our departments, to provide our teams in each market with the experienced people managers to provide better training and coaching for everyone. We are definitely not perfect and some of our managers have not provided the level of support we want to see for every team, but we are quick to react and fix issues. I am sorry you got the impression from your manager that all decisions on what you were doing day-to-day are made by Bruce our CEO, but this is simply not correct. Bruce has built a number of very large and successful business by building strong teams - as he is doing at ROKT - we have a leadership team that includes 20 of our people leaders and an executive team that are not only responsible for their respective teams but also the overall strategy and direction of the entire business. Some of the statements you make are not factually correct: - We are growing at triple digit rates and regularly hit new records - This is one of the reasons we successfully closed out our Series B capital round over the last month - 60% of our business is now based in the US, Australia is only 20% of our current business - We now have successful businesses in Australia, USA, New Zealand, Canada, UK and Singapore - this year we will rollout a number of new markets - We have over 2000 clients successfully using our platform and achieving great results - ROKT has been going for just over 4 years in its current form. We are doubtful, based on the above (and international spelling from someone claiming to be from our New York office), that this is genuine review from an actual New York team member, but nonetheless we have responded to each of your points.

We agree with you completely. We make it a point to reward our staff, celebrate the wins, and recognise the integral role each and every member plays in ROKT's growth and progress. We sincerely thank you for your review and for your effort here at ROKT.