I had high hopes when I joined Mynd (now Roofstock) but after three years, it became clear that the company prioritizes cost-cutting over effective property management. Leadership is out of touch, employee turnover is out of control, and compliance issues are ignored—creating a frustrating, unstable, and toxic work environment for both employees and property owners.
Compensation was one of the biggest disappointments. I was hired with the understanding that employees who hold their real estate license could take on property sales, yet that opportunity was taken away when the company restructured bonuses. I made $25K less in my second year than in my first. The company then manipulated salaries by classifying itself as a "small employer" in each state, avoiding higher wage state salary requirements despite having over 500 employees nationwide.
Turnover was another major issue. In three years, I had five different managers, most of whom either quit, were fired, or were placed as temporary space-fillers with little to no qualifications or state licensing. Career growth is non-existent—every six months, employees are forced to prove themselves all over again to a new boss. Promotions are dangled like a carrot, but Mynd always finds a reason why you aren’t ready—while expecting you to take on senior-level responsibilities.
Annual reviews were a joke. Employees were told reviews “shouldn’t be a surprise,” yet every review contained vague negative feedback with no evidence—likely as an excuse to avoid raises or promotions. Managers rarely provided guidance throughout the year, but come review time, they suddenly had criticisms.
Layoffs were constant. I survived seven rounds, but the eighth one got me. Mynd’s leadership routinely lied about job security, only to lay off employees days later. My job was "safe"—until I was let go for "cost-cutting reasons." Then, they relisted my position within two days. Meanwhile, the C-suite protected their own salaries and bonuses while continuing to waste money on lavish business trips, unnecessary reorgs, and company lunches.
Mynd/Roofstock still calls itself a "startup" despite seven years of failure and has no real business strategy beyond laying people off to extend its runway.
