Ross Stores reviews

3.2

51% would recommend to a friend

(11,201 total reviews)
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Jim Conroy

62% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Aug 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Discount, some peers and people who worked for me

Cons

This company is running to gain short term stock value at the expense of the brand. Stores being overwhelmed do to very low payroll to sales ratio are not a bother to the leadership, they're more like hedge fund managers then retail, I don't think they know anything about retail. In a company that sells products so cheap they feel that have the kind of clientele that don't have a choice but to shop there. They know the payroll to workload do not match and they don't care, the pressure is put on managers to find a way to get it accomplished. This is why it makes everyone down the line feel unappreciated. This is a horrible place to work, the company should be investigated I'm sure they would find all kinds of unscrupulous work practices going on there.

2.0
Aug 9, 2011
Recommend
CEO approval
Business Outlook

Pros

Discount is great Training for managers/supervisors is decent Awesome and knowledgeable staff that care about their work The company is very structured and there are always ways to improve by viewing training documents

Cons

Frequent/abrupt schedule changes Not enough communication between management and employees Employees and managers feel unappreciated; feel they are only spoken too about shortcomings Many times people are not on the same page which leads to confusion Have seen repeated rude and unprofessional behavior from a manager toward an employee they did not like

Viewing 11077 - 11079 of 11,201 Reviews

Glassdoor has 11,726 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.