Is Ross Stores a good company to work for?

Ross Stores has an overall rating of 3.2 out of 5, based on over 11,728 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 50% of employees would recommend working at Ross Stores to a friend and 47% have a positive outlook for the business. The best reviews about Ross Stores have been left by employees working as Assistant Buyer Intern , Buying Intern and Location Planning Analyst I .

Does Ross Stores pay their employees well?

According to anonymously submitted Glassdoor reviews, Ross Stores employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Ross Stores. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Ross Stores?

50% of Ross Stores employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ross Stores 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ross Stores?

Sales Associate (1348) , Retail Sales Associate (775) , Store Manager (544) , Cashier (537) , Sales Associate/Cashier (527) , Area Supervisor (453) , Retail Associate (370) , Front End Supervisor (301) , Stock Associate (227) , Store Protection Specialist (203) , Associate (155) , Assistant Store Manager (148) , Loss Prevention (130) , Stocker (122) , Assistant Manager (114)

What are the pros of working at Ross Stores according to real employee reviews?

"people you work with are great!! an if you are lucky you will have a DM that is really understanding of the retail world" ((in 467 reviews)); "Flexible hours and very family oriented" ((in 437 reviews)); "The benefits are great and the company culture allows me to feel comfortable and appreciated." ((in 335 reviews)); "Flexible schedules & nice discounts" ((in 263 reviews)); "The store I worked at and the employees I worked with were nice and engaging." ((in 133 reviews))

What are the cons of working at Ross Stores according to real employee reviews?

"Too much information to process poor management they leave you alone and expect you to know everything in first few days" ((in 845 reviews)); "Managers are rude and could careless about you they only care about you getting to work." ((in 428 reviews)); "No training at first and they don’t help you when needed" ((in 162 reviews)); "Bad upper management, used humiliation tactics to teach instead of taking the time to train." ((in 130 reviews)); "The store manager shows obvious favoritism to her associates and managers and makes it hard for anyone to like her" ((in 110 reviews))

What are employees saying about Ross Stores layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ross Stores layoffs and their outlook for job security at Ross Stores in 2026.

What are the top reviewed Ross Stores locations?

New York , Dublin , Los Angeles , Houston , Las Vegas , Orlando , Chicago , Miami , San Antonio , San Diego , Dallas , Phoenix , Atlanta , Philadelphia , Tampa , Portland , Pleasanton , San Francisco , Charlotte , Rock Hill , Moreno Valley , Seattle , Jacksonville , Honolulu , Fort Mill , San Jose , Perris , Sacramento , Fresno , Fort Worth

Ross Stores reviews

3.2

50% would recommend to a friend

(11,203 total reviews)

Jim Conroy

62% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

1.0

May 13, 2010

You do not want to work for this company, unless you are desperate for a job !

Employee

Recommend

CEO approval

Business Outlook

Pros

You get appreciated by most customers. It is a job I guess.

Cons

Poor management. You have the impression that nobody else works apart from yourself ?? You might be right. The office seems like a getaway for some people. Do not call the stores to inquire for a certain item. Employees get told to lie ( "I am so sorry but we do not have that item in the store!") and put the caller on hold for no reason, other than being careless. Have I mentioned poor management ?

2.0

Nov 25, 2008

Want a retail career - NOT HERE. - Stay away - I have been there.

Store manager

Recommend

CEO approval

Business Outlook

Pros

The atmosphere is very fast paced.

Cons

The stores across the country function as slightly controlled chaos. Senior Management talks in meeting after meeting about fixing the problems that are apparent to everyone - however they have no clue what it is like operating a store under the unrealistic parameters - nor do they care to know. Best bet for career at Ross is to get a promotion and get out while you can. The business model is built around turnover - and it has constantly chewed people up for the last 7-9 years that I have been familiar with it. Todays Hero is tomorrow's failure - ask anyone who's no longer there.

1.0

Nov 19, 2025

Toxic - run. Many people quitting or pushed out

Associate buyer

Recommend

CEO approval

Business Outlook

Pros

Stability during economic uncertainty Potential room for internal growth within the company dependent on manager approval and favoritism from higher ups although they have made it harder to get promoted

Cons

Really dependent on managers of the team but many people experienced a toxic work environment and left the company or ended up being pushed out Culture is nonexistent and upper management pushes DEI but does not actually translate down to the teams; talented POC often pushed out of the company and not given the same respect or support of their peers Be prepared to be berated and yelled at depending on your managers Constant pressure to do better but rarely rewarded or acknowledged for the successes Terrible work-life balance, many associates working nights and/or weekends

Ross Stores Response

7mo

We are sorry to hear that this was your experience and take this feedback seriously. Creating a workplace where people feel safe speaking up, with no fear of repercussions, is essential to us and we have several different avenues for our associates to raise concerns. Your feedback is important, and we want to listen. We would welcome a conversation to better understand your experience. If you’re open to it, please reach out to HRConnectBO@ros.com with the best contact number.

Viewing 136 - 138 of 11,203 Reviews

Jobs at Ross Stores

Overnight Stock Associate

Overnight Stock Associate

Overnight Stock Associate

Ross Stores

Ross Stores reviews

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You do not want to work for this company, unless you are desperate for a job !

Want a retail career - NOT HERE. - Stay away - I have been there.

Toxic - run. Many people quitting or pushed out

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