Ross Stores reviews

3.2

50% would recommend to a friend

(11,203 total reviews)
avatar

Jim Conroy

62% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive salary compared to others in the retail corporate space. -Plenty of social activities and team events if you enjoy mingling and "play time". -Solid benefits package, including health, vision, dental, and employee discounts. -Growth opportunities can exist, but largely depend on your immediate leadership and team environment. -The company culture is very supportive of parents, with more flexibility and understanding given to those with family responsibilities.

Cons

Ross started off feeling excited and promising—there’s a buzz of energy when you first join, and people seem eager to connect. However, over time, I learned that upper management tends to use personal ambitions, like seeking promotion, as leverage to overwork and pressure employees far beyond reasonable expectations. Expressing a desire to grow often results in being assigned excessive projects and treated unfairly, all under the guise of "earning" the next level. The culture, unfortunately, is heavily rooted in gossip and politics. Leadership—especially buyers and senior executives—stand united, making it nearly impossible to navigate issues or voice concerns without fear of retaliation. HR often aligns with leadership, leaving little room for true fairness or employee advocacy. Flexibility is inconsistent at best. It depends entirely on who your buyer is. If you’re lucky enough to have someone who doesn’t prioritize FaceTime, you might experience some breathing room. While I gained valuable experience, the toxic environment and lack of authentic support made it a difficult place to thrive long-term. Please be careful, especially if seeking a healthy, supportive culture where hard work is fairly recognized.

3.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Financially stable and conservative company

Cons

Has changed a tremendous amount of the past several years and is no longer a company that puts their employees first. Culture has changed and not for the better. Sad to see this happen to once a great company to work.

Viewing 139 - 141 of 11,203 Reviews

Glassdoor has 11,728 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.