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Ross Stores

Engaged Employer

Ross Stores reviews

3.2

50% would recommend to a friend

(11,203 total reviews)
avatar

Jim Conroy

62% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

11K reviews
3.0
Dec 31, 2025

Ross

Sales associate/cashier
Recommend
CEO approval
Business Outlook

Pros

Good management at the store

Cons

Work hours are low .

1.0
Dec 30, 2025

Timed scans, no account for customer inattention

Sales associate/cashier
Recommend
CEO approval
Business Outlook

Pros

Paid training, straight forward work, systems to use for speed, reliable to give breaks, discount at home store day 1, stay busy so day goes by fast, two 15 minute breaks on top of lunch, weekly payout, good 20% discount year round with double discount periods, gives you time during shift to put up hangers/merchandise before shift over

Cons

Low pay, stressful, easy to get fired, timed 5 seconds between scans regardless of customer’s attentiveness, must take off hanger - security device - scan & bag before 5 seconds, payment device with chime at you if you take too long, constantly busy, only 30 minutes for break, will page you over speaker if late from break, small messy break room, no discount card for other locations until 2 pay periods, constantly checking your bags, frequent stolen items, rude customers, quick to take off register, must put up hangers and return merchandise before leaving, 5 minutes or more late is a point, two points for weekends, double for holidays, 3 points get disciplinary action, 5 you’re fired

Viewing 175 - 177 of 11,203 Reviews
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ReviewsRoss Stores reviews

Glassdoor has 11,728 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.