Rowan reviews

3.1

50% would recommend to a friend

(84 total reviews)
avatar

Louisa Serene Schneider

47% approve of CEO

45% positive business outlook

Rowan has an employee rating of 3.1 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rowan employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

84 reviews
1.0
Oct 29, 2025

Unethical, Toxic, Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

This is a highly toxic environment and if you bring any concerns to upper management you will be pushed out. Promotions are given by a tap on the back not opened up for everyone to apply. State regulations are constantly being violated and new studios are opened in horrible locations and then upper management wonders why no one wants to work there. Conference calls are redundant and non informative. The culture is the worst in retail. Even though Rowan claims not to use a piercing gun, let’s be real, its a piercing gun. It is no different than what Banter, Claires, and Lovisa use. You will constantly deal with angry parents who overpaid for a service and then the jewelry falls out, the ear gets infected, or they simply have buyers remorse for paying such an outrageous price!

1.0
Jun 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Pros there were none to say the least.

Cons

I wish I would have read the reviews before ever accepting a position at this company. Don’t let the pay fool you. I have never worked in such an unprofessional toxic work environment until here. The CEO never had a pulse on the business. A bunch of woman that really were just on a power trip because of a title. The worst I’ve ever dealt with in my life time. Constantly changing Bonus structures and the rules once you exceeded your goal anything to avoid paying you for your hard work and making it happen for the month. Manager’s first of all didn’t hire any of the nurses for their team. Next no nurses the business doesn’t run. The nurses their were a few great ones and I meant great, but also there were horrible ones that had such entitlement that it was whatever they wanted to work or do NOT what the expectations you would expect. I saw a devious lying manipulative side of many in this company and it just disgusted me. Between the Management in NY and Las Vegas just blew my mind what unprofessional occurred in my time working here. Nothing to support the people running your business. No back up no conversations or concerns or checking in with business. There is absolutely NO teamwork it’s ME ME ME. Overpayed under qualified people on the Management team.

2.0
Oct 16, 2023

I would not recommend working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The business itself is doing well and the people outside of the leadership team are talented and passionate people.

Cons

The leadership team (specifically the founder) does not listen to employees. The company culture is very political and fear-based. There is no growth potential and you’re expected to work hard, with little work-life-balance and reward.

Viewing 10 - 12 of 84 Reviews

Glassdoor has 89 Rowan reviews submitted anonymously by Rowan employees. Read employee reviews and ratings on Glassdoor to decide if Rowan is right for you.