Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Rowan

Engaged Employer

Rowan reviews

3.1

50% would recommend to a friend

(84 total reviews)
avatar

Louisa Serene Schneider

47% approve of CEO

45% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.6

Work/Life balance

Rowan has an employee rating of 3.1 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rowan employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

84 reviews
1.0
Oct 3, 2021

This is not your typical start-up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rowan is a fast-paced start-up that is growing even faster with their partnerships. You'll get the opportunity to work with some incredibly talented individuals and will wear many hats in your role. You will learn so much about making changes on the fly and quickly pivoting. Rowan is also a company mostly comprised of women, which is a huge plus!

Cons

Rowan seems like a great company on the outside, but once you get in you realize how much is being brushed under the rug and how chaotic it truly is. You'll often hear that the reason for so many problems internally is because we're a start-up. That is not the case here, the problems Rowan is facing are avoidable, and the start-up excuse is used as a scapegoat. The problem is leadership is unable to stay on track for more than 2 weeks before panicking, changing everything, and then blaming employees rather than taking responsibility. Leadership hires top-tier employees and prior to them coming onboard, leadership will speak highly of their achievements, and how these individuals will solve all of Rowan's problems. Once they are a part of the team however, leadership doesn't listen to any of their ideas or recommendations and gets upset with them. Rather than work with them and hear their suggestions, leadership posts their job again, maybe alters the title of the position, and hopes the person they just hired takes the hint and leaves. By the way - they do not pay out your PTO when you leave. Yes, start-ups tend to have "fast-paced environments". Yes, start-ups will have people who "aren't being team players," but there's a common denominator here, and it's not the dozens of employees who have been in and out of this company within a few months, it's the company itself.

avatar
Rowan Response
4y
Hi! Thank you so much for leaving an honest and detailed review of Rowan! We do take immense pride that we are a woman led company! Part of our DNA early, in our company’s lifetime, is pivoting and iterating when changes need to be made. Those are the ingredients of a successful business, and we have been doing that successfully! Where we will continue to focus is communicating changes to our employees and the reasons why. We want our employees to feel empowered to do what they do best and are focusing on this as well. Thank you for all your contributions at Rowan, and your candid feedback here. We wish you nothing but the best!
1.0
Feb 12, 2022

Reason for quick turnover, cool coworkers, easy job

Piercer
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -You can earn up to 80-100$/hr after tips if you manage your clientele -Easy job

Cons

-Turnover rate is extremely high amongst management and nursing staff -Constantly double or even triple booked with the shortest lunch break legally allowed (during your coworkers lunch break you are expected to pick up their appointments as well, this means up to 5-6 clients in a hour) -Constantly changing store hours and lengthening shift. -Not nearly enough space for employees to enjoy a private lunch, or actually pierce clients comfortably when they bring multiple guests -Nurses had to push back management to get safer masking protocols. -Pay is not equitable amongst nursing staff -Training on how to pierce is ample, training on the cleaning product ingredients (that the needle piercer won’t even use) is nonexistent leaving you to have to google what those chemicals are in front of your client. Piercing products used are cheap/plastic, anyone can find them on Amazon (actually had a client mention this to me which is how I found out). -Allow aggressive customers to be insulting and don’t back up staff. “Customer (paying or not) is always right” attitude -Care more about influencers than actual staff -Expect a lot from part time/per diem employees who aren’t even provided benefits (expected to arrive at studio to pick things up “or else”) Basically they’re a start up business who cares way more about profits than it does their employees or clients really

1.0
Nov 3, 2022

Beware of Boss Babe Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work so much you forget about how much time you lost.

Cons

Everything! This is the most unprofessional company you could ever work for. The CEO tends to interject to flex her title and is running the company to the ground. C-suite boss babes are completely lacking industry knowledge and their quick tigger decision making has cost a lot of people their jobs. As the company is bleeding out they are quick to finger point to everyone but themselves and the lack of skills they bring. Lastly DO NOT count on any incentive or rewards the company teases you with. Over the last year they have not delivered on any of their commitments to their employees. However this company also was employing nurse without verifying that they actually had a license so what can you expect.

Viewing 4 - 6 of 84 Reviews
Related searches: Rowan jobs | Rowan salaries | Rowan benefits | Rowan interviews
ReviewsRowan reviews

Glassdoor has 89 Rowan reviews submitted anonymously by Rowan employees. Read employee reviews and ratings on Glassdoor to decide if Rowan is right for you.