Is Royal Ambulance a good company to work for?

Royal Ambulance has an overall rating of 4.1 out of 5, based on over 459 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at Royal Ambulance to a friend and 76% have a positive outlook for the business. The best reviews about Royal Ambulance have been left by employees working as EMT-Basic , Emergency Medical Technician and Emergency Medical Technician (EMT) .

Does Royal Ambulance pay their employees well?

According to anonymously submitted Glassdoor reviews, Royal Ambulance employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Royal Ambulance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Royal Ambulance?

87% of Royal Ambulance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Royal Ambulance 4.5 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Royal Ambulance?

EMT-B (176) , EMT-Basic (70) , Emergency Medical Technician (EMT) (49) , EMT (47) , Emergency Medical Technician (32) , EMT/FTO (10) , EMT Basic (7) , CCT RN (4) , Customer Service Representative (4) , Dispatcher (4) , Field Training Officer (3) , Critical Care Transport RN (2) , EMT-FTO (2) , EMT-Field Training Officer (2) , Marketing (2)

What are the pros of working at Royal Ambulance according to real employee reviews?

"Awesome people and great calls." ((in 32 reviews)); "supportive supervisors" ((in 31 reviews)); "EMT partners and coworkers are great." ((in 23 reviews)); "Management was great and they created a family style environment, pretty much an open door policy at the time I was there." ((in 23 reviews)); "Scheduling is flexible." ((in 22 reviews))

What are the cons of working at Royal Ambulance according to real employee reviews?

"low pay and often held over your scheduled shift time" ((in 29 reviews)); "2 week training course in San Leandro sucks if you live far away." ((in 6 reviews)); "long hours and strenuous work" ((in 5 reviews)); "Pay is average with BLS companies in the Bay Area (under the living wage of living in the bay area, not Royals fault at all, just a fault of the BLS system)." ((in 4 reviews)); "Clique based management, poor support and communication." ((in 4 reviews))

What are the top reviewed Royal Ambulance locations?

San Leandro , San Jose , Santa Clara , San Francisco , Concord , Alameda , Oakland , Daly City , Anaheim , Davis , Berkeley , Burlingame , Hayward , San Mateo , Santa Cruz , Gerlach , San Jose

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Royal Ambulance

Royal Ambulance reviews

4.1

87% would recommend to a friend

(453 total reviews)

Steve Grau

81% approve of CEO

76% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Work/Life balance

4.3

Culture & values

4.3

Career opportunities

4.0

Senior management

3.4

Compensation and benefits

Royal Ambulance has an employee rating of 4.1 out of 5 stars, based on 453 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Royal Ambulance employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

453 reviews

4.0

Apr 7, 2025

Good place to start a career in EMS

Emt-b

Recommend

CEO approval

Business Outlook

Pros

Good community and work culture.

Cons

Not enough communication between office and field personnel

2.0

Apr 6, 2025

Going down hill fast

Emergency medical technician (emt)

Recommend

CEO approval

Business Outlook

Pros

EMT partners and coworkers are great.

Cons

Royal was once a great company to work for. They gave EMT’s bonuses for hitting a certain number of calls, paid them fair overtime, and generally honored scheduling needs. Well, the bonus is now given to dispatch only, who receive higher pay than EMT’s (!), Everyone at the company is "Disposable" EMTs are treated no better than dixi cups. And if you are *Lucky* enough to make it to operations, it's only a matter of time until you are fired or forced to resign. The company doesn't like to keep employees around for too long. If you are looking for your first EMS job, there are many better options.

1.0

Apr 1, 2025

Avoid

Emergency medical technician (emt)

Recommend

CEO approval

Business Outlook

Pros

Scheduling flexible, but, well ….

Cons

Apparently, Royal was once a great company to work for. They gave EMT’s bonuses for hitting a certain number of calls, paid them fair overtime, and generally honored scheduling needs. Well, the bonus is now given to dispatch only, who receive higher pay than EMT’s (!), they illegally go into time cards and break up double shifts into triples so they don’t have to pay us overtime, and their scheduler is a grown adult who literally lies and changes records to cover her lies. It’s exasperating working for this company, and a growing number of people feel this way.

Viewing 37 - 39 of 453 Reviews

Jobs at Royal Ambulance

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