Royal Ambulance reviews

4.1

87% would recommend to a friend

(453 total reviews)
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Steve Grau

81% approve of CEO

76% positive business outlook

Royal Ambulance has an employee rating of 4.1 out of 5 stars, based on 453 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Royal Ambulance employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

453 reviews
4.0
Mar 2, 2016

Royal

Recommend
CEO approval
Business Outlook

Pros

Great place to start of a career in EMS

Cons

Pay is at the low end of EMS

4.0
Jan 16, 2016

Decent comany

Recommend
CEO approval
Business Outlook

Pros

Good coworkers. Relaxed atmosphere. Supervisors are relaxed.

Cons

Horrible pay, bad hours. Average to poor working conditions, (mostly due to being an EMT not just due to Royal).

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Royal Ambulance Response
10y
Thank you for bringing up the pay. As you know we pay more than some, and same as most other BLS providers in the area, but not less than anyone other than 911. The important part to understand, that as an industry, for the most part, we don't' set the fees we charge, but rather accept the Medicare and Medi-Cal rates that the government sets, which is not very much (i.e ~$107 for an Ambulance transport from Medi-Cal). We totally agree with you, that for the amazing work we perform we should all get paid significantly more. Organizations such as AAA and CAA (American and California Ambulance Associations) are fighting on our behalf as an industry to get us fair reimbursement and wages for the important work that we do. As far as Hours goes, the feedback we most typically get is that we are the most flexible BLS Ambulance provider in the Bay Area, working diligently to work around school and other life schedules as most of our team members are in hot pursuit of their dream careers or are in the discovery process of their future. Of course, we can't always accommodate everyone all the time, but we'll surely try. Thanks for bringing up the Best Places to work as we are very, very proud of the work our Team and especially EMT's do every day. We find it important to recognize and celebrate those efforts not only internally, but also with some external validation. Silicon Valley / SF Business times recognize the top firms in the bay area, amongst whom are LinkedIn, SalesForce, Hyatt, just to name a few. It's all done through anonymous surveys of the employees and without us kindly relying on your participation, we would not have been able to rank #12 out of hundreds of Bay Area companies. So, forgive us if our reminders were annoying to you. You were one of many who's helped us as a team to get to #12, and we are very grateful for your service to Royal, our customers and most importantly the patients we serve. Good Luck in your next Adventure!
5.0
Jul 10, 2015
Recommend
CEO approval
Business Outlook

Pros

-great work environment and culture. Made a lot of new friends -management is always approachable if you have any comments or concerns -the company is pretty proactive about resolving employee requests and has been good at showing their appreciation for their employees. For example, I know employees have complained about their pay, so royal is giving everyone a raise. Royal also hosts multiple extravagant employee appreciation events (private club events, BBQs, anniversary party, Christmas party, beach days, they even set up special hotel accommodations so employees don't drink and drive) -Management are super supportive about your career goals, most EMTs don't want to be EMTs forever and they respect that. They know most of us are using this job as a stepping stone but they invest a lot of their time into us regardless. Supervisors and Eve (owner, HR Manager) are more than happy to write awesome letters of recommendations when applying to graduate school or a new job -pretty easy to pick up shifts/get shifts covered

Cons

-Pay is currently less than other BLS ambulance companies in the Bay Area however it was recently announced that all EMTs will be getting a $2.00/hr pay raise. Which i think we should all be appreciate about. -I used to get held over a lot, sometimes up to 3 hours past my off time. I'm pretty sure most companies are like that though. But it has greatly improved recently. I know most times it is out of their control but I hope they continue to be more diligent about calling us back to base on time.

Viewing 439 - 441 of 453 Reviews

Glassdoor has 459 Royal Ambulance reviews submitted anonymously by Royal Ambulance employees. Read employee reviews and ratings on Glassdoor to decide if Royal Ambulance is right for you.