Royal Ambulance reviews

4.1

87% would recommend to a friend

(454 total reviews)
avatar

Steve Grau

81% approve of CEO

76% positive business outlook

Royal Ambulance has an employee rating of 4.1 out of 5 stars, based on 454 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Royal Ambulance employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

454 reviews
1.0
May 22, 2022

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

- Occasional code 2s, good experience for ring downs and handoff reports - Other EMTs and RNs are nice to work with - Opportunities for CCT transports

Cons

- Never off on time, Regularly held over an hour minimum - Broken/malfunctioning/inappropriate/outdated equipment (gurneys, medications, rigs, etc) - Incentives/missed meal breaks/etc missing from paychecks, 50 cent every 6 months raises not added to paychecks on time - Overly competitive environment, opportunities within company feel ‘cliche based’ and unfair based on unprofessional out of work relationships - Company values profits higher than your time/well-being/etc - No differential pay for night shift or bariatric shifts, night shift is also unable to make overtime as they reset the clock at midnight unlike most other medical companies - Company takes calls that should not be handled by BLS IFT and instead should be advised to call 911, EMTs forced into situations that the company does not prepare them for

3.0
May 29, 2019

Great Starter, Gets old quick

Recommend
CEO approval
Business Outlook

Pros

Great Flexibility, by far the most flexible job I have ver had Free snacks, coffee, tea, and oatmeal everyday Most rigs are on the newer side and usually kept clean Higher Ups are very welcoming You can tell that customer service is a priority Technology is getting better- new surface pro tablets for EPCR as well as new incoming Smartphone Radios Opportunity for Special Events that are not just transport- Horse Race Track, Warriors parade 911 standby, rodeos, meals on wheels- helps especially when transporting IFT gets boring Career development, in house flu shots, in house recertification, scholarships Strong Alumni Relationships Birthday gifts and anniversary gifts

Cons

IFT gets boring real quick, and what does not help is that the call volume from our contracted hospitals are so high, that getting Code 2's or code 3's are almost never heard of now. When I first started, I would get 3-4 code 2's all day, and now, they range about 2-4 a WEEK. Pay..... I mean, yikes. So much work, and so little pay. $15 starting if no experience Getting Held over is a given. Dont make plans after work, because you are going to have to cancel. Operations advises us to work fast... 20 min at destination and clear quickly in order to "get you off on time" but we all know the faster we work, the more calls they give us, the more likely you'll get held over. That whole, " clear faster get home on time" is a joke. Gurneys... Most gurneys we get are used manual gurneys. I guess they're holding back in those since they have other priorities like EPCR and smartphone up and running, but seriously, manual gurneys are backbreackers. No joke. Even GURNEY VANS have electric strykers?! You'd think theyd be able to afford electric gurneys, we work so hard and run 150+ calls a day avg in order to support that. The new bariatric is 300lbs + , and they expect you to do 299 max in a manual gurney and no lift assist... ridiculous. They are just asking for employee injuries. Oh and expect to wait 1+hr for a lift assist. Field Training... when i started, expect to work 7-12 shifts avg to really hone in on skills and such, and Ive heard of FTO's complaining that Operations are really picking at the FTO's to clear them 5-6 days even if they are not ready. Even though they try hard to please everyone, being that its a very FAST growing company, alot of stuff is falling through the cracks and it shows in morale. Older veterans claiming "they can't wait to get out". Alot of people are feeling under appreciated. Me included

Viewing 13 - 15 of 454 Reviews

Glassdoor has 460 Royal Ambulance reviews submitted anonymously by Royal Ambulance employees. Read employee reviews and ratings on Glassdoor to decide if Royal Ambulance is right for you.