Lack business awareness and complete lack of understanding of their market.
Pros
They have the best dog and cat food on the market.
Cons
The company is extremely bad a business. They have regularly been unable to keep their basic core products in stock. They were cyber attacked because their systems are from the dark ages. They had extensive out of stocks for months and could not provide their sales people with sales numbers. Their sales people had to go out in the field and hear nothing but all of your products are out of stock so I am switching to your competitor. All the hard work that was done to build up territories basically walked out the door. They now after months upon months have come up with numbers and are paying or should I say not paying their sales people on these numbers. It is an outrageous and disrespectful position to put their sales people in! Stay away from this company!!!
