Is Ryder System a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Ryder System have rated their employer with 3.2 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of Ryder System employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Ryder System now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Ryder System .

Does Ryder System pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Ryder System with 3.1 out of 5 stars based on 49 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Ryder System.

What are the top reviewed jobs at Ryder System?

Rental Management Trainee (102) , Truck Driver (79) , Logistics Manager (66) , Class A Truck Driver (64) , Customer Logistics Manager (50) , Forklift Operator (47) , Material Handler (46) , Diesel Technician (40) , Rental Account Manager (40) , Rental Sales Representative (39) , Customer Logistics Supervisor (38) , Technician (38) , Operations Supervisor (34) , Logistics Coordinator (33) , Business Development Manager (28)

What are the pros of working at Ryder System according to real employee reviews?

"Good benefits and a lot of quality people that work there" ((in 215 reviews)); "Mangers on my crew are outstanding and majority of the people I work with are great." ((in 174 reviews)); "Culture is great and flexibility." ((in 46 reviews)); "Coworkers are great and considered as family." ((in 44 reviews)); "Great opportunities to work on new projects and collaborate with experienced peers that are passionate in making a difference." ((in 39 reviews))

What are the cons of working at Ryder System according to real employee reviews?

"Long hours and sometimes very hard working" ((in 78 reviews)); "Alot of cons no work life balance" ((in 73 reviews)); "no support, upper management is not aware of local" ((in 62 reviews)); "Managers are bad they need to do better" ((in 62 reviews)); "Low salary at the company" ((in 32 reviews))

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Ryder System

Ryder System Customer Service (CSR) reviews

3.2

20% would recommend to a friend

(49 total reviews)

John J. Diez

Not enough data to show CEO approval

97% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.1

Compensation and benefits

2.5

Career opportunities

2.3

Senior management

Customer Service (CSR) employees have rated Ryder System with 3.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Ryder System is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

49 reviews

1.0

Jul 1, 2018

Customer service represetative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent work load other teams are good apart from central rental

Cons

Management is rude and terrible HR will not action anything

1.0

Feb 2, 2016

Absolutely terrible company to work for. Does not care about employees.

Account manager

Recommend

CEO approval

Business Outlook

Pros

The only positive thing about this company is the pay and the benefits.. Other than that they treat you terribly.

Cons

Does not care about employees. Terrible upper management that only does things to benefit themselves. Unless you have the title of "director" you are constantly questioned and never encouraged.

2.0

Nov 12, 2013

High Level Management is the Achilles's hill of the company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good work environment, loved my coworkers

Cons

High Level management lacked the where with all and know how to grow the company and take it to the next level. Promotions are too hard to come by due the fact that the incumbent employee has already been chosen and you did not have a chance from the beginning

Viewing 43 - 45 of 49 Reviews

Jobs at Ryder System

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative I

Customer Service Representative

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Ryder System

Ryder System Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer service represetative

Absolutely terrible company to work for. Does not care about employees.

High Level Management is the Achilles's hill of the company

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