Is Ryder System a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Ryder System have rated their employer with 3.2 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of Ryder System employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Ryder System now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Ryder System .

Does Ryder System pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Ryder System with 3.1 out of 5 stars based on 49 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Ryder System.

What are the top reviewed jobs at Ryder System?

Rental Management Trainee (102) , Truck Driver (79) , Logistics Manager (66) , Class A Truck Driver (64) , Customer Logistics Manager (50) , Forklift Operator (47) , Material Handler (46) , Diesel Technician (40) , Rental Account Manager (40) , Rental Sales Representative (39) , Customer Logistics Supervisor (38) , Technician (38) , Operations Supervisor (34) , Logistics Coordinator (33) , Business Development Manager (28)

What are the pros of working at Ryder System according to real employee reviews?

"Good benefits and a lot of quality people that work there" ((in 230 reviews)); "Mangers on my crew are outstanding and majority of the people I work with are great." ((in 170 reviews)); "Coworkers are great and considered as family." ((in 43 reviews)); "Good work environment and people" ((in 37 reviews)); "Great opportunities to work on new projects and collaborate with experienced peers that are passionate in making a difference." ((in 35 reviews))

What are the cons of working at Ryder System according to real employee reviews?

"Long hours and sometimes very hard working" ((in 76 reviews)); "Alot of cons no work life balance" ((in 73 reviews)); "no support, upper management is not aware of local" ((in 64 reviews)); "Managers are bad they need to do better" ((in 63 reviews)); "Low salary at the company" ((in 38 reviews))

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Ryder System

Ryder System Customer Service (CSR) reviews

3.2

20% would recommend to a friend

(49 total reviews)

John J. Diez

Not enough data to show CEO approval

97% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.1

Compensation and benefits

2.5

Career opportunities

2.3

Senior management

Customer Service (CSR) employees have rated Ryder System with 3.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Ryder System is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

49 reviews

4.0

Jul 25, 2013

Wonderful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The Edmonton team is one of the best set of co-workers I have ever had in my entire life and the Service Manager is by far, one of the best leaders I have ever had. A lot of high-level skills from the Mechanics. These guys work hard. If you don't like a fast-paced environment and are not a hard worker, this is not the place for you. Look elsewhere.

Cons

A lot of office politics from upper management. They really need to make some changes to upper management on the Western side of Canada side of things otherwise problems will continue.

4.0

Jun 11, 2013

satisfactory

Account manager

Recommend

CEO approval

Business Outlook

Pros

good company to work for.

Cons

if you dont g by the book they fire you.

4.0

Jul 12, 2012

Good Experience

Account manager

Recommend

CEO approval

Business Outlook

Pros

A lot of job freedom with very competitive pay. Thorough job training for entry level management and sales. From this I have received strong enlightenment into an industry of which I previously had little to no desire to be a part of.

Cons

Difficult to compete due to restrictions against competitors. The company also struggled with forecasts and as a result dramatically overreacted on certain occasions.

Viewing 46 - 48 of 49 Reviews

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Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

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Good Experience

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