Ryerson reviews

3.7

70% would recommend to a friend

(439 total reviews)
avatar

Edward Lehner

88% approve of CEO

78% positive business outlook

Ryerson has an employee rating of 3.7 out of 5 stars, based on 439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ryerson employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

439 reviews
1.0
Feb 10, 2011
Recommend
CEO approval
Business Outlook

Pros

- I had great relationships with my customers.

Cons

Ryerson is a private-equity owned company (Platinum Equity). I prefer working for a private company. The workplace culture is poor, incentive plans are inconsistent, and mgmt struggles to "push back" to the top-down senior management. Several bright and talented/gifted individuals were let go during the economic downturn, to the detriment of those that remain. In sales, you will have no say in your territory, it is assigned to you. You have little input in your forecast, it is given to you, often with little substance to justify the blue-sky sales target. The direction of this company is unclear. It's sad to see. Ryerson has routinely lost money and market share. Platinum has not been successful in turning things around since taking over in 2007. The once respected company is facing tough market competition. To improve: Hopefully Ryerson regains respect in the market after being sold or returning as a stand-alone public company.

1.0
May 25, 2012
Recommend
CEO approval
Business Outlook

Pros

For some (mostly the new talent) overall compensation can be very generous. Benefits are competitive and the pension plan is pretty good.

Cons

One big priority since Mike Arnold joined as the CEO in 2011, is restructuring. For the most part that has meant cutting back on people in a very large way. In NOV 2011, a mandatory 5% headcount reduction was implemented - even applicable to those service centers that were already running "lean & mean". The result was the forced termination of some very good employees. The negative effect of downsizing includes: - greatly reduced company loyalty by the remaining staff - a staff that does not feel valued no matter how great they are, they worry they still may get cut in the near future... so why work so darn hard? - customer service has suffered - reduced manpower cannot keep up with the demands - people are getting burned out due to the daily stress & overwhelming demands = more sick days and poorer performance Poor leadership and questionable ethics result in this: - certain select employees who are part of a special clique are sanctioned to get away with preferred treatment (work fewer hours, receive guaranteed bonus's and fatter base salary..etc...) while the rest of the pawns are slugging out long hours for slops. -morale continues to erode -fear and suspicion grows day by day -few are satisfied, a great many are miserable

2.0
Feb 24, 2025

Too many promises

Recommend
CEO approval
Business Outlook

Pros

Company pays average but it could be much better.

Cons

Bad management , safety practices are not applied. Toxic work culture !!

avatar
Ryerson Response
1y
Thank you for taking the time to provide us with your valuable feedback. At Ryerson, we value all our employees' input and prioritize their well-being and safety. We are committed to continuously improving our management practices, safety protocols, and work culture. Your input is valuable to us, and we are actively addressing these concerns to create a positive and safe environment for all our team members.
Viewing 376 - 378 of 439 Reviews

Glassdoor has 498 Ryerson reviews submitted anonymously by Ryerson employees. Read employee reviews and ratings on Glassdoor to decide if Ryerson is right for you.