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SAS Shoes

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SAS Shoes reviews

3.2

37% would recommend to a friend

(112 total reviews)

Nancy Richardson

34% approve of CEO

33% positive business outlook

Ratings by category

3.9

Work/Life balance

3.4

Diversity & inclusion

3.2

Culture & values

2.8

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

SAS Shoes has an employee rating of 3.2 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SAS Shoes employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

112 reviews
1.0
Mar 13, 2016

Incredible Shoe but Horrible upper Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product, in my opinion is one of the best on the market. It's never hard to sell something that you love.

Cons

Many of the new products are not able to boast "Made in America". This is beyond tragic. It's one of the biggest selling points. Our loyal customers LOVE that. SAS used to take pride in their Managers, but now under this new leadership, Micro-Managing seems to be the trend. The pay is disgusting for a high end retail shoe store. Not to mention an embarrassing 1% bonus for the store Manager. What upper Management fails to grasp is a very simple concept. If there is a revolving door with store Managers, it's a very safe bet that the problem was NOT the store Managers, but the ones above them. That's just common sense. Whoever is at the helm in Marketing is mentally challenged! They seem to think that putting a few ads in obscure magazines, doing e-mail blasts, and setting up the displays in every store across the nation is the key to success. WOW! Unless you get to know the customer base for each store...you are wrong! Guess who knows those customers? It's NOT the person buried behind the desk in SanAntonio. This person is clueless.

avatar
SAS Shoes Response
10y
Your feedback as an employee is very important to us. We value the opinions of employees like yourself, and take them into consideration as we move forward. With an ever changing consumer market, we’ve had to make changes in the way we operate and how we market our products. While many shoe companies have outsourced their production to third-party contract manufacturers, we at SAS stick firmly to keeping our production in our own factories in Del Rio and San Antonio, Texas. We own and operate a sister plant in Acuna, Mexico (directly across the border from Del Rio, TX) where specific operations such as hand sewing and hand stitching take place on a few of our styles. We also work with a multi-generational family-owned Italian shoe manufacturer that has helped us design and engineer a new line of stylish women's dress shoes and pumps. Some of those styles are made in Italy and some are made in our US-based facilities. We at SAS also realize the need to stay on trend with our marketing strategies to stay successful in an increasingly competitive market. Those strategies vary across the nation and by region when and where they make sense. As with any change, we try to keep our employees’ welfare top of mind and take all feedback under consideration.
1.0
Mar 1, 2016

Bad CEO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They make the most comfortable shoes. SAS has some of the best customers, and employees. When someone comes in hurting & they leave no longer hurting, that's a good feeling.

Cons

Sas no longer cares about their employees, we are all just numbers to them. Everyone in the office is just trying to keep their head down & hope they don't loose their job. New management has forgotten what got us here. Change is always hard, but to forget who we are that's just wrong.

avatar
SAS Shoes Response
10y
At SAS, we use all criticism we receive constructively. We value the opinions of any of our customers or employees and hope to use your feedback to improve our practices and decisions moving forward. Today’s retail landscape is very different from what it once was. At times, we are forced to make changes to continue operating in the present market. SAS makes every effort to accommodate these changes while maintaining the welfare of its workers.
5.0
Sep 12, 2015

Multi store supervision, Marketing outside sales

Supervisor
Recommend
CEO approval
Business Outlook

Pros

Twenty five years of enjoying the trust necessary to develop skills in leadership, recruiting, interviewing, skill placement, problem solving, (or better, spotting smoke before the fire), develop additional leadership while implementing ways to keep the "lateral" moving employee fully engaged in other areas. Challenging, rewarding and all employee driven.

Cons

I often think about having not met a single person who did not have something I could use to improve my own skills. Goals were crystal clear from 1976 - 2012. As we went from one generation of ownership to the next, the style of leadership became something unrecognizable to me. Employee creativity and input was no longer accepted. Micro-Mtg will always fail and will always baffle me. Long term employees, if performing, should be a source of pride not elimination.

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Glassdoor has 118 SAS Shoes reviews submitted anonymously by SAS Shoes employees. Read employee reviews and ratings on Glassdoor to decide if SAS Shoes is right for you.