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SBM Management Services

Engaged Employer

SBM Management Services reviews

2.6

32% would recommend to a friend

(584 total reviews)

Charles Somers

38% approve of CEO

35% positive business outlook

SBM Management Services has an employee rating of 2.6 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SBM Management Services employee rating is 25% below average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

584 reviews
1.0
May 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Not a lot of Pros I can think of, but: • There are remote work options if you express interest in them. • Some of the people are fun to work with as long as they are way below the SLT/VP levels. The closer people get to the CEO here, the more stressful and unpleasant it is to work with them. • The associates at the site-level are usually very sweet, have interesting backgrounds, and you can build lasting relationships if you take the time to get to know them!

Cons

Plenty of Cons! Here are some: • The CEO is money-hungry and does not value his employees. Just another rich white dude who only cares about making money for himself, and an awful one at that who uses fear tactics to get things he wants done. He's also against social change and has a ceo-still-stuck-in-the-80s mindset. Anything that would lift the company up like celebrating International Women's Day or the BLM movement he wouldn't hear of as they were "too political" and couldn't make him money, despite potentially making a difference. • Not all, but a large portion of employees in Senior Leadership are unqualified for their roles and just live to bully their colleagues and get praise from the CEO. Lots of nepotism here - be careful. • The company's internal 4insite software was good & it felt like we were making an actual difference with it until it basically became a requirement of employment that everyone must use it daily to drive engagement of the tool and keep the CEO happy. Again, whatever this dude wants...his minions get it for him on a silver platter, even if it doesn't make sense for some roles. He doesn't get what he wants? Someone gets axed - I've seen it done time and time again. • New positions are created often that don't last longer than 6 months at most, and layoffs without severance or a lot of warning are frequent. May seems to be a common month for this at SBM. • Avoid the Marketing Department at all costs. Job security is unstable, there's obvious conflict of interest/nepotism, and frequent micromanaging behavior despite what the hiring manager(s) may tell you. It sounds good until you're living this hell day-in and day-out and end up loathing some of the people you work with. I've worked in a few different departments at this company, and this is the one I would tape a red flag to. Forget networking & making connections - as soon as you or your role are deemed "unimportant" and no longer a focus for the business, these people dispose of you like you're nothing and you never existed. It's disgusting.

avatar
SBM Management Services Response
3y
Thank you for your feedback. We are always working to improve the work environment and organizational culture at SBM.
1.0
Apr 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The production-level employees are a dream. Experienced and knowledgeable, they are a lot of fun and always willing to help. The workspace is well equipped and shocked with great coffee, drinks and snacks. The compensation level is way above market.

Cons

The CEO is a deeply paranoid, mixed-up, fickle, and verbally-abusive blowhard. He lacks respect and trust for all of his employees, maintains unrealistic expectations, and harbors nothing but contempt for the people he views as overpaid charlatans, regardless of their professionalism or expertise. If you think he won't be involved enough in your day-to-day to merit concern, think again. The INSITE platform is of particular personal interest to him, and he delights in being a wildly inconsistent, woefully under-informed micro-manager of the project and the team. The team lives in fear, as his communication style can be described as "forceful intimidation," and his whims often lead him to eliminate entire departments when he changes his mind or becomes displeased for any non-reason. The compensation level offered by this company is high because otherwise, they would have no way to attract the talent needed to get the job done.

1.0
Jan 25, 2025

Build a career elsewhere

Recommend
CEO approval
Business Outlook

Pros

Used to be some pros, not anymore

Cons

I would strongly advise against working at this company due to the toxic culture fostered by senior leadership. The entire executive team, including the President, COO, and CSO, seems to operate in constant fear of the owner and CEO, Charles. Despite their titles, these leaders lack essential qualities such as accountability, transparency, emotional intelligence, and communication skills. Rather than confront challenges head-on, they avoid addressing critical issues, leaving problems unresolved and employees unsupported. Confidentiality is often disregarded, with leadership openly discussing employee issues. The company has lost numerous talented managers, directors, and VPs due to the hostile environment and lack of support. Senior leadership's favorite slogan is, "We are in the people's business," but in reality, they show little care for their employees. In short, this company's culture is deeply flawed, and until significant changes are made at the leadership level, it will continue to bleed talent and create an unhealthy atmosphere.

avatar
SBM Management Services Response
1y
We appreciate you taking the time to share your feedback. We are sorry to hear about your experience and the concerns you raised regarding our company culture and senior leadership. We aim to create workplaces that value accountability, transparency, and employee support. Your feedback from your perspective aids in our understanding as we continue to strive to improve all our employees’ experience. We take allegations of toxic culture, confidentiality breaches, and employee dissatisfaction very seriously and will forward your concerns to our leadership team for review. If you’d like to share additional details, we encourage you to call our confidential HR hotline at 877-235-6039. Thank you again for sharing your experience and helping us create healthy and supportive environments for all associates.
Viewing 4 - 6 of 584 Reviews

Glassdoor has 593 SBM Management Services reviews submitted anonymously by SBM Management Services employees. Read employee reviews and ratings on Glassdoor to decide if SBM Management Services is right for you.