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SBM Management Services

Engaged Employer

SBM Management Services reviews

2.6

32% would recommend to a friend

(584 total reviews)

Charles Somers

38% approve of CEO

35% positive business outlook

SBM Management Services has an employee rating of 2.6 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SBM Management Services employee rating is 25% below average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

584 reviews
1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

None- Maybe if you want a short term job

Cons

I’ve never written a negative job review before, but I feel obligated to in this case to try to help my fellow job applicants. DO NOT and I repeat DO NOT get a job here. (especially as an MIT). The company culture that they endorse is that you should give up your life for the company, even if you don’t get a pay raise or promotion. You can tell the MIT program targets recent college grads with little to no work experience, and SBM purposefully makes this job enticing to 1) gain work experience 2) give extensive “training” to people without experience and 3) have a seemingly high/competitive pay. However, do not fall for it because it will end up being a waste of your time where you could have spent getting experience elsewhere in a legitimate company. First, the starting salary is high because they do not give pay raises when you’re promoted from an MIT to a site manager. They may increase it to offset the cost of living if you are moved to an expensive area, but not a true pay raise is given. They also very rarely give managers in operations any form of a raise, just an increase in workload. I’ve never heard of or experienced a company that would not give you a pay raise with an increase in workload or with a title change that normally indicates a promotion. They also expect you to be on call and available 24/7 and to work whatever hours the site you’re placed at works with no compensation in pay. For example, when you’re hired into the MIT program you’re given a salaried job which assumes a 40 hour work week. However, you could be asked to travel to and work at a site with 70-80 hour work weeks (and sometimes have no days off) for months on end. Due to these things, the starting salary is not actually competitive or high. They hire a lot of MITs, so they’re quick to fire you for any reason. Be prepared to have NO job security while working here. Also, they will also lie to you about the role during the hiring process. I think this is because the company as a whole has poor communication across their departments, so the recruiters never know the realities/expectations of the job you’re hiring into. For example, during interviewing multiple MITs and myself were told that travel is not required especially if you’re in a situation where you have a family, mortgage, or you’re in school. We were also told that if you are relocated, they will work with you to relocate you to an area that works with you. However, this is not true. They require EXTENSIVE travel (and for people to travel at sometimes one days notice), even if you have a family/ kids/school/house in your home state that prevent you from dropping everything and traveling with no warning and for an unknown length of time AND they will hold it against you (fire you) if you cannot travel. They also do NOT work with you on where you are permanently relocated to, they tell you what state to move to and that’s it. In addition to this, I was also told by multiple employees at the company that if you have a family and you value your family time over working and traveling, then you won’t go far in the company. And from my experiences/observations, this is true. The company as a whole is also very disjointed and this leads to people on the operations side of things having unrealistic demands placed on them by senior leadership / upper management who do not understand the realities of operations. It’s also very hard to feel or get any support as the company is quick to place blame on mid-level employees when things go wrong and fire them instead of actually looking into what caused these failures to happen. The MIT program also does not do anything to prepare you for your role. The MIT program is run by people who never went through the program themselves for site management, or even work in operations. Therefore, they tend to give you information that isn’t even applicable to how a site really runs. Another thing that this company does is place unrealistic expectations (with no additional support given) on people to be able to perform jobs that they are not qualified to perform. And when their employees inevitably do not do well, SBM will blame them for these failures and fire them. I was also told that SBM works with people to move them into other roles within the company that may interest them and the company as a whole promotes that MITs go on to hold top level positions in all areas company. However, this is not true. MITs were regularly fired from the MIT program because they expressed interest in moving to other departments besides operations. I have to stress that you will have NO job security here when working in management and you will be hard pressed to get an increase in pay (even if you’re given more responsibilities and a job title promotion).

avatar
SBM Management Services Response
2y
Thank you for your feedback. We are continually committed to addressing issues and creating a safe and supportive workplace. Your input is invaluable as we strive to improve our practices. We will pass along your feedback to the internal appropriate teams.
1.0
Jun 4, 2021

Run from this place. All the bad things are true.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays well. Not worth it.

Cons

This company has no strategic vision or plan. Incredibly toxic. They know this and simply do not care. All the negative reviews are true and unfortunately that toxic culture thrives in the AZ Marketing Dept. Calling the department "marketing" is a stretch. More like a video production dept. The person in charge has no business being in charge. He has zero marketing skills beyond producing a mass amount of videos. He micromanages and belittles his staff daily. The team meetings have no purpose except to bad mouth other leaders. The training program is watching 100+ cleaning videos. There are no goals. No feedback given. And it is all your fault that you "did it wrong." He required coming into the office during COVID, only lets certain people work from home and their benefits are horrid. 2 weeks vacation will be offered - maxed out at 3.Total joke and zero leadership. I feel compelled to protect my fellow marketers from this madness.

avatar
SBM Management Services Response
4y
Thank you for taking the time to provide your feedback. We make a concerted effort to make sure employees in all parts of the organization understand how their role contributes to SBM's strategic vision and growth goals. We are grateful for your support in building our industry-leading training program, and we wish you the best in your future endeavors.
1.0
Mar 8, 2017

Stay as far away from SBM as possible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good thing that came from working with SBM is that I met some talented people and worked with an incredible team. But that is something that is not exclusive to SBM, I just happened to get lucky. You can work with great people elsewhere without having to subject yourself to this terrible company.

Cons

Terrible executive management and high turnover rate. People come and go, either because they can't deal with an overly-demanding, volatile CEO that likes to control everything and rules using fear (he will have no problem berating you in front of others) or because the CEO will let entire departments go on a whim since they aren't mind readers. Despite all these flaws with management, he will still wonder why his product is a hot mess and goals are not being met, and usually just blame his employees, which he has little trust in. Rather than letting growth happen internally, he would rather just continuously fire and bring in new people hoping that will somehow fix a problem that actually lies within executive management.

Viewing 7 - 9 of 584 Reviews

Glassdoor has 593 SBM Management Services reviews submitted anonymously by SBM Management Services employees. Read employee reviews and ratings on Glassdoor to decide if SBM Management Services is right for you.