SCAN Health Plan reviews

3.8

70% would recommend to a friend

(475 total reviews)
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Sachin H. Jain, MD, MBA

74% approve of CEO

68% positive business outlook

SCAN Health Plan has an employee rating of 3.8 out of 5 stars, based on 475 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

475 reviews
3.0
Sep 10, 2025

Love the vision, clean up the leadership mentality before it's too late

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A company on a mission - and standing by it! Executive leadership is pushing HARD to change the face of healthcare, and with that come challenges - which staff are more than ready to accept. Employees truly love their membership base.

Cons

Directors and medical directors need a hard look by executive leadership. The heart is not in it, and the passion is not getting passed down to front-line teams. Successes, goals, company outcomes, and team focus no longer get communicated to teams. After re-orgs and voluntary resignation, everyone is in survival mode, and no one feels safe going to HR - there have been blatant remarks of retaliation, refusal to hear ongoing process concerns and issues, and massive staff turnover. So many of these leaders are clueless about what their teams actually do. New leadership from external companies is running rogue - what is with all the silos?! There is so much pushback on working together, and a deviation from the "all in" mentality SCAN has upheld for so long. Vital, key players are intentionally left out of meetings, information is not getting relayed to partner teams, and new players are extremely reluctant to work together. I suggest upper leadership and HR review the departments with high turnover and have a very detailed look at leadership - the messages being relayed do NOT align with corporate visions, and staff are fearful to come forward due to political moves by said leaders. PIPs are implemented for staff who dare to question processes and offer suggestions to improve, rather than garnering support to improve efficiencies. Staff who feel threatened by their leadership and fearful of retaliation are NOT submitting surveys!! Too much concern over being pinpointed in their department by their leadership teams. SCAN culture training needs to be passed ASAP to new leadership; there is a massive shift happening with new key players that is diverting entire departments away from member obsession.

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SCAN Health Plan Response
9mo
Thank you for taking the time to share your perspective. At SCAN, our mission to keep seniors healthy and independent has always been, and remains, at the heart of everything we do. That includes a commitment to creating a strong employee experience where people feel supported, valued, and empowered to contribute because we believe that when our Rebels (employees) thrive, it in turn creates a strong member experience. This same commitment has earned us recognition as a Great Place to Work, a spot on Modern Healthcare’s Best Places to Work in Healthcare and inclusion on People’s Companies That Care list, among others. With that said, we hear you and encourage all employees to share their feedback, whether through surveys, direct conversations, or other channels. Honest input is not only welcomed, but essential in helping us improve as we continue to grow and evolve as an organization, and no one should feel hesitant to make their voice heard. Please don’t hesitate to share your ideas with a member of the HR team at peoplerelations@scanhealthplan.com at any time.
2.0
Sep 9, 2025

Don't do it

Recommend
CEO approval
Business Outlook

Pros

Remote work/Flexibility, decent pay, good retirement benefits

Cons

Constant restructuring, shifting priorities/goals on an almost monthly basis, disorganized. Poor management.

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SCAN Health Plan Response
9mo
We regret hearing about your negative experience. While we’re glad to see you value the robust benefits and flexibility of the hybrid work modes SCAN offers, we want to acknowledge your concerns. We understand that changing priorities can sometimes be part of adapting to the shifting healthcare landscape, however SCAN continues to remain focused to its mission to keep seniors healthy and independent. As part of this, SCAN’s leadership is expected to provide support with transparency and maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. Should you want to share more, please don’t hesitate to reach out to member of the HR team at peoplerelations@scanhealthplan.com at any time.
2.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

I can't think of anything positive to say about this company. My experience so far has been frustrating and miserable.

Cons

Overwhelming workloads, long hours, and constant micromanagement. Employees are stressed out and exhausted every single day trying to meet expectations that are unreasonable. Management fails to provide any support or guidance; they're pretty much there just to boss you around and yell at you whenever you make a mistake. Overall, I wouldn't recommend working here.

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SCAN Health Plan Response
9mo
We regret to hear about your negative experience at SCAN. As our organization continues to rapidly grow to support the health and independence of older adults nationwide, we remain deeply committed to our employees—our Rebels—who are vital to our mission. While we recognize the fast-paced and evolving nature of our industry, we are proud that 93% of our team members consider SCAN a great place to work. Our culture is built on empowerment, support, and growth, offering comprehensive training for all employees and leaders, ongoing development opportunities, and clear paths for career advancement. We foster open communication, encourage a healthy work-life balance, and invite team members to share their perspectives. These efforts are reflected in the recognition we’ve received, such as being honored by PEOPLE magazine as one of the Companies that Care, being named Best Places to Work by Modern Healthcare, and being listed among Fortune’s 100 Best Companies to Work For. As you move forward in your career, we wish you continued success and fulfillment.
Viewing 40 - 42 of 475 Reviews

Glassdoor has 500 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.