SCAN Health Plan reviews

3.8

70% would recommend to a friend

(475 total reviews)
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Sachin H. Jain, MD, MBA

74% approve of CEO

68% positive business outlook

SCAN Health Plan has an employee rating of 3.8 out of 5 stars, based on 475 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

475 reviews
3.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers and doctors I worked with directly were supportive and there for you if you needed help. The company provided you with enough supplies to do your job.

Cons

They claim to be a non-profit organization, but functions more like a "for profit company". The Sales team can be overly aggressive. EMR system less than ideal, need better charting systems to do your job. Management continued to pile on work, and exceed the maximum number of patients you are expected to handle. Often took work home most days and expected to be on call after a full 8 hour shift. When do you have time to sleep? I enjoyed caring for patients, but their motto of "Member Obsession" is dangerous message. As the unspoken expectation is for you to be there for the patients and company even if it means sacrificing your own health, well being, sleep, and time with your family. It is a shame really, because there are some great people that work here. This company could be really good if management cared about their employees health and well being as much as they do their patients. I would have stayed if this had been the case.

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SCAN Health Plan Response
4mo
We regret hearing about your negative experience, but are glad to know you had direct support from your colleagues and resources to help you perform your role during your time at SCAN. While we understand that experiences can vary, the culture described does not reflect the environment we strive to foster at SCAN—a workplace where our Rebels (employees) feel heard, valued, and empowered to make a meaningful impact while maintaining balance and wellbeing. We’d also like to clarify something regarding your feedback on our “Member Obsession” way of working - this commitment is never intended to require employees to sacrifice their health or personal life. Rather, we believe the opposite is true. A healthy, balanced, and supported employee experience directly contributes to a positive member experience. This way of working is meant to serve as a guiding principle for empathy and service, not pressure or overextension. And with 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey—we believe we’re headed in the right direction. That said, as we’re always looking for ways to further strengthen our company culture, our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
4.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Acquiring a highly specialized and in-demand skill set - Make professional connections across the healthcare community - Gaining experience that opens doors to advanced roles - Generous paid time off, strong 401(k) plan - Building my expertise in documentation and case management

Cons

Travel heavy weeks require extensive planning

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SCAN Health Plan Response
4mo
Thank you for sharing! We’re delighted to hear that you’re building specialized skills and growing professionally through your work at SCAN. It’s also wonderful to know that you’re finding value in the relationships you’ve built across the healthcare community. We’re also glad that you appreciate SCAN’s robust benefits offerings as supporting the wellbeing of our Rebels (employees) remains a top priority. We recognize that travel-heavy weeks can require extra coordination and appreciate your flexibility and commitment. As we continue to grow and evolve as an organization, please don’t hesitate to share ideas and feedback with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com at any time.
1.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salaries are higher than market. Benefits are good. If you have a toxic nature or throw people under the bus, you will do well here.

Cons

Leadership is really immature starting from the top. Governed by a board that does not care about the toxic culture here. People that are good at their jobs and are well liked seem to disappear overnight with little to no explanation. If explanation is given, it is blamed on the departed employee. Turnover is very high making it hard to do your job, no matter which department you are in. The CEO clearly loves the spotlight but is hypocriticul because what is on Linkedin does not match the company culture. Careers go to flounder here. Finding a job is hard but still avoid this place. Company and leadership change directions every second and you are left to fail as an employee.

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SCAN Health Plan Response
4mo
We regret hearing about your negative experience, but are glad to see that you enjoyed our robust benefits offerings during your time here at SCAN. While we understand individual experiences can vary, we want to be clear; the environment described does not reflect the culture we work hard to cultivate at SCAN – a workplace where our Rebels (employees) can feel heard, valued, and connected to our mission of keeping seniors healthy and independent. Leaders at SCAN are expected to stay closely connected with the work and teams at SCAN, actively engaging across all levels to understand challenges and continuously drive improvement. Similarly, employment decisions are made carefully with the best interests of our members and employees in mind to ensure we continue to serve our mission effectively. Our board and CEO remain deeply committed to SCAN’s mission, and messages shared publicly are a genuine reflection of those efforts to hold ourselves accountable to our standards. With 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey—we believe we’re headed in the right direction. As we’re always looking for ways to further strengthen our company culture, our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
Viewing 55 - 57 of 475 Reviews

Glassdoor has 500 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.