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      SCAN Health Plan

      Engaged Employer

      SCAN Health Plan reviews

      3.8

      70% would recommend to a friend

      (476 total reviews)
      avatar

      Sachin H. Jain, MD, MBA

      74% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      SCAN Health Plan has an employee rating of 3.8 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      476 reviews
      1.0
      Aug 18, 2025

      Awful leadership treats employees as disposable objects

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no real pros here. Every employee lives in constant fear of being replaced, watching colleagues get thrown out without hesitation. No one has value in this place.

      Cons

      - Leadership is cruel, unstable, and unfit to run a company - Decisions are driven by mood swings rather than logic or fairness - Employees are discarded simply because management does not like them - The constant threat of being replaced creates unbearable stress and fear

      avatar
      SCAN Health Plan Response
      10mo
      We regret hearing about your negative experience. And while we understand that individual experiences can vary, we want to be clear: we do not view our employees as disposable. At SCAN, our mission to keep seniors healthy and independent depends on the dedication and contributions of our teams and we’re committed to cultivating a supportive and respectful environment where our Rebels (employees) feel valued. And with 93% of all of our employees saying SCAN is a great place to work, we believe we’re headed in the right direction. Additionally, as a not-for-profit organization, leadership decisions are guided by what’s best for our members, not by personal interests or profits. SCAN’s leadership is expected to provide support with transparency and maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
      1.0
      Aug 5, 2025

      Rigid metrics, disorganized leadership, and no support for front-line staff.

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The initial training was okay but didn't reflect the real day-to-day.

      Cons

      The environment was completely driven by call stats and productivity numbers with zero tolerance for flexibility, even during high-stress moments. Management was out of touch and disorganized, often changing protocols without informing the team in time. Front-line staff were expected to absorb the impact of poor planning from upper levels. Feedback was ignored unless it came from someone in leadership's inner circle. It become clear that burnout was the norm here, not the exception.

      avatar
      SCAN Health Plan Response
      11mo
      We regret hearing about your negative experience. While we recognize that working in a fast-paced environment can come with challenges, the behaviors described do not reflect the culture or leadership we pride ourselves on here at SCAN. At SCAN, we’re committed to fostering a work environment where our Rebels (employees) can thrive and work together to advance our mission. And with 93% of all of our employees saying SCAN is a great place to work, we believe we’re headed in the right direction. Additionally, SCAN’s leadership is expected to provide support with transparency and maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
      1.0
      Jun 7, 2025

      Low Pay and Internal Promotion

      Senior financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Healthcare, Events, Toxic People, Pictures

      Cons

      Unfair, favorites, condescending, unsupportive, fake.

      avatar
      SCAN Health Plan Response
      1y
      We regret hearing about your negative experience. At SCAN, we’re committed to fostering a respectful, supportive culture where all of our Rebels (employees) can thrive. One of the ways we do this is by providing training, tools, and resources that open the door to meaningful growth and development. We also regularly gather feedback—both positive and constructive—through engagement surveys to help ensure our employees continue to feel heard, valued, and empowered. And with 93% of all of our employees saying SCAN is a great place to work, we believe we’re headed in the right direction. Our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
      Viewing 55 - 57 of 476 Reviews
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      ReviewsSCAN Health Plan reviews

      Glassdoor has 501 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.