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      SCAN Health Plan

      Engaged Employer

      SCAN Health Plan reviews

      3.8

      70% would recommend to a friend

      (476 total reviews)
      avatar

      Sachin H. Jain, MD, MBA

      74% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      SCAN Health Plan has an employee rating of 3.8 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      476 reviews
      1.0
      Jan 7, 2026

      Frontline voices are ignored while burnout is treated as acceptable

      Primary care nurse practitioner
      Recommend
      CEO approval
      Business Outlook

      Pros

      On paper, the benefits look competitive. Many coworkers are deeply committed, compassionate, and genuinely want to provide proper care to patients. That sense of responsibility toward patients is often the only reason people last as long as they do.

      Cons

      - Constant monitoring of productivity and compliance while personal well being is largely ignored - Excessive workload that shows little concern for rest, recovery, or long term sustainability - Repeated frontline concerns about staffing shortages, broken workflows, and patient care changes that are dismissed or deprioritized - Rigid procedures and performance measures that fail to reflect real life clinical conditions - Widespread micromanagement that creates a culture of mistrust and control - Lack of trust in professional judgment, treating trained clinicians as extensions of policy rather than skilled decision makers - Top down decision making with almost no flexibility or meaningful input from those doing the work - Chronic turnover that adds pressure to remaining staff and deepens burnout - An ongoing cycle of exhaustion and instability that continues unchecked - A clear disregard for work life balance, morale, and long term employee retention

      avatar
      SCAN Health Plan Response
      5mo
      We regret hearing about your negative experience. We value the dedication of our clinical and frontline teams and recognize that this work is demanding. At SCAN, we are committed to supporting our Rebels (employees) by listening to their feedback, investing in resources that promote well-being, and continuously improving how we work together. We take burnout seriously and offer benefits and support designed to help our teams feel cared for, so they can continue caring for the members who depend on us. As we’re always looking for ways to further strengthen how we deliver care for our members, our leadership maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
      1.0
      Dec 12, 2025

      Do not expect real growth in this place

      anonymous employee- former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helping members and answering their questions was the only part of the job that felt worthwhile. Nothing else stood out as a benefit.

      Cons

      Anyone who cares about building a real career should stay far away. Advancement here crawls at a painfully slow pace, almost like it is designed to crush ambition. People who pour long, exhausting hours into the work are pushed aside when promotion time comes. The whole system is unfair and maddening. Beware of getting your hopes up.

      avatar
      SCAN Health Plan Response
      6mo
      While we regret hearing about your negative experience, we’re glad to hear that supporting our members felt meaningful to you as serving our members is at the heart of what we do. While we aim to support the development of every Rebel (employee) through training, expanded responsibilities, and opportunities to build new skills, we recognize that career paths can look different depending on the role, timing, and organizational needs. That said, we value the dedication and commitment of every Rebel at SCAN and continuously review how we recognize workplace contributions. With 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey, we believe we’re headed in the right direction. Our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
      1.0
      Oct 8, 2025

      A brutal, fear-driven workplace that’s falling apart from the top down

      Care management coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      A few coworkers still care enough to support one another, even as everything else crumbles.

      Cons

      - What was once a mission-focused organization has become a place ruled by fear and arrogance. - Those in charge have no understanding of the actual work, yet constantly interfere and punish anyone who questions them. - Every day feels tense, with people too afraid to speak up or make a mistake. - Communication is broken; vital details are hidden, and departments are turned against each other. - Collaboration is dead, replaced by suspicion and exhaustion. - The constant turnover exposes just how unbearable this workplace has become. - The purpose and passion that once gave meaning to the job have been destroyed by control, favoritism, and indifference.

      avatar
      SCAN Health Plan Response
      8mo
      We regret hearing about your negative experience. While we understand individual experiences can vary, the environment described does not reflect the culture we work hard to cultivate at SCAN. At SCAN, we’re committed to fostering a work environment where our Rebels (employees) can feel heard, valued, and connected to our mission of keeping seniors healthy and independent. Our culture remains rooted in transparency and collaboration—values that guide how we lead, communicate and support one another. Leaders at SCAN are expected to stay closely connected with the work, actively engaging with teams across all levels to understand challenges and continuously drive improvement. Our leadership team takes this responsibility seriously and with 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey—we believe we’re headed in the right direction. As we’re always looking for ways to further strengthen our company culture, our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
      Viewing 52 - 54 of 476 Reviews
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      ReviewsSCAN Health Plan reviews

      Glassdoor has 501 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.