SCAN Health Plan reviews

3.8

70% would recommend to a friend

(476 total reviews)
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Sachin H. Jain, MD, MBA

74% approve of CEO

68% positive business outlook

SCAN Health Plan has an employee rating of 3.8 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

476 reviews
1.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Paid time off accrual per pay period

Cons

Does not pay livable wage for the amount of work done. Is very inconsistent with their processes and inefficient at training and teaching. Upper management does not support employees with disabilities, and created a very tense and unapproachable work environment.

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SCAN Health Plan Response
1y
While we’re glad to know you found value in our paid time off accrual, we take your other expressed concerns seriously and want to be clear: supporting all of our Rebels (employees) – including those with disabilities – is a fundamental part of who we are and how we operate. SCAN prides itself on caring for its employees and in creating a supportive, collaborative environment where our Rebels (employees) can thrive and collectively support our mission to keep seniors healthy and independent. And with 94% of all of our employees saying SCAN values diversity and takes action to foster inclusiveness, we believe we’ve done just that. Our leadership also works hard to ensure an “open door policy” to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
2.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Whatever pros there are isn't worth being treated like garbage for. Best you avoid this place.

Cons

Management doesn't care about employees. They only care about your performance, and whether or not you're making them as much money as possible. You'll be overworked, yelled at for making any mistakes, and treated as less than human.

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SCAN Health Plan Response
1y
We regret hearing about your negative experience. While we understand that experiences can vary, the behaviors described do not reflect the culture we pride ourselves on here at SCAN. At SCAN, we’re committed to fostering a supportive, respectful work environment where our Rebels (employees) can thrive and collectively support our mission to keep seniors healthy and independent. Through our regular engagement surveys, we work hard to collect feedback—positive or critical—to help us continue to improve as we evolve as an organization, and with 93% of all of our employees saying SCAN is a great place to work, we believe we’re headed in the right direction. Our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
3.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid, excellent PTO and added paid time off, executive leaders were inspiring due to real world experience with seniors and mission driven, many employees dedicated to member first principles of service. Diversity was promoted and supported.

Cons

Executive leadership changes were bad to culture and middle management could not handle the innovation that is needed to grow company. Middle management had poor leadership skills, did not enjoy being our people leader and it showed. Disorganized and poorly run programs lead to poor program performance. With no accountability from management and no accountability for poor performance individuals, even high performing employees suffered from the lack of leadership. No growth opportunity for high performers, performance reviews based on promotion for current open roles not performance. No clear strategy for improving program metrics and outcomes, just told to do what the team has always done and expect different results. New team within tenured department was made to feel like an afterthought instead of being an asset to the company. Program was designed as a pilot and not communicated to the team that they had to show outcomes or would be axed. Lead to feeling like we were lied to when interviewing and had no job security. Feedback not taken by management as they said they knew better than the front line workers. Management not willing to roll up sleeves to make sure all programs were successful, they were too stressed out being stretched to cover other roles.

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SCAN Health Plan Response
1y
Thank you for sharing your experience. We’re glad to know that SCAN’s member first approach and skilled leadership resonates with you. We’re also happy to know that you enjoyed being a part of an inclusive workforce with various hybrid work modes as SCAN values employee wellbeing and work life balance. As a growing organization, SCAN is committed to continually evolving the ways we support employees and develop talent. To support this, SCAN prioritizes establishing a variety of forums, open and private, for employees to share their feedback and insights with senior members of leadership and human resources. As you have moved on from SCAN, we wish you the best in your future endeavors.
Viewing 58 - 60 of 476 Reviews

Glassdoor has 501 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.