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      SCAN Health Plan

      Engaged Employer

      SCAN Health Plan reviews

      3.8

      70% would recommend to a friend

      (475 total reviews)
      avatar

      Sachin H. Jain, MD, MBA

      74% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      SCAN Health Plan has an employee rating of 3.8 out of 5 stars, based on 475 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      475 reviews
      1.0
      Feb 4, 2026

      Crappy clueless place

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much pros I can think of.

      Cons

      This job slowly wore me down and no one seemed to care. Management was obsessed with tracking everything I did, but never once asked how I was holding up. I tried bringing up real issues and it always got brushed aside. Decisions were made far away from the people doing the actual work, then dumped on us like it was no big deal. There was zero trust, just hovering and second guessing every move. Sadly, most people here hate their jobs and each other. Don't do it.

      avatar
      SCAN Health Plan Response
      4mo
      We regret hearing about your negative experience. While we understand that experiences can vary, the environment described does not reflect the culture we strive to maintain at SCAN - one where our Rebels (employees) feel trusted, supported, and connected to our mission of keeping seniors healthy and independent. As SCAN continues to grow and evolve, our leadership team remains deeply involved in the day-to-day work of the organization and remains accessible and engaged, working closely with teams to ensure decisions reflect what’s best for our members. And while growth isn’t without challenge, we remain committed to listening, learning, and improving, and with 91% of our Rebels (employees) saying that SCAN is a great place to work according to our Great Place to Work survey, we believe we’re headed in the right direction. As part of this, our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
      5.0
      Feb 3, 2026

      Satisfied with this arrangement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Handling calls about Medicare plans and benefits 2. Good training—you're not thrown in blind 3. Competent and helpful coworkers 4. Managers available for questions 5. Pay's adequate and the benefits kick in quickly 6. Weekends are usually off except in busy times

      Cons

      Be ready for days when you just can't get away from the phone.

      avatar
      SCAN Health Plan Response
      4mo
      Thank you for sharing. We’re glad to hear that our training and robust benefits offerings stood out to you as we invest in these areas to ensure our teams are set up for success. We’re also happy to know that you’ve found support within your team and through your managers as we pride ourselves on the highly collaborative culture we’ve built at SCAN. We understand that some days can be especially busy when handling member calls, and we appreciate your continued commitment and dedication to delivering excellent service during those times. As we continue to grow and evolve as an organization and refine processes to better support our teams, please don’t hesitate to share feedback or ideas with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com.
      5.0
      Jan 31, 2026

      Teamwork and purpose make this place great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s satisfying to help people navigate their healthcare benefits. The training is solid, and communication across teams is good. Coworkers are quick to help when needed, which keeps stress levels low for everyone. The leadership makes improvements based on feedback. The schedule is consistent enough to let you make personal plans with confidence, and the benefits and PTO also help with the balance.

      Cons

      Enrollment months can be draining. ph

      avatar
      SCAN Health Plan Response
      4mo
      Thank you for sharing! We’re delighted to hear that you find helping members navigate their healthcare benefits rewarding and that our training, communication, and supportive team culture contribute to a positive experience. It’s also great to know that our robust benefits offerings help you maintain a healthy work-life balance as supporting the wellbeing of our Rebels (employees) is important to us. We recognize that enrollment months can be particularly demanding and appreciate your commitment during those busy times. As we continue to grow and evolve as an organization and refine processes to better support our teams, please don’t hesitate to share feedback or ideas with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com.
      Viewing 61 - 63 of 475 Reviews
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      ReviewsSCAN Health Plan reviews

      Glassdoor has 500 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.