SCAN Health Plan reviews

Thank you for sharing. We understand that change can feel unsettling at times, especially as SCAN continues to go through a period of rapid growth. While this growth has brought necessary adjustments and organizational changes, it also represents a positive and exciting stage in our journey, allowing us to expand our impact, create new opportunities, and strengthen long-term stability for our employees and members alike. That said, as we’re always looking for ways to further strengthen our company culture, our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.

We regret hearing about your negative experience, but are glad to know you had direct support from your colleagues and resources to help you perform your role during your time at SCAN. While we understand that experiences can vary, the culture described does not reflect the environment we strive to foster at SCAN—a workplace where our Rebels (employees) feel heard, valued, and empowered to make a meaningful impact while maintaining balance and wellbeing. We’d also like to clarify something regarding your feedback on our “Member Obsession” way of working - this commitment is never intended to require employees to sacrifice their health or personal life. Rather, we believe the opposite is true. A healthy, balanced, and supported employee experience directly contributes to a positive member experience. This way of working is meant to serve as a guiding principle for empathy and service, not pressure or overextension. And with 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey—we believe we’re headed in the right direction. That said, as we’re always looking for ways to further strengthen our company culture, our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.