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      SCAN Health Plan

      Engaged Employer

      SCAN Health Plan reviews

      3.8

      70% would recommend to a friend

      (477 total reviews)
      avatar

      Sachin H. Jain, MD, MBA

      74% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      SCAN Health Plan has an employee rating of 3.8 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      477 reviews
      1.0
      Aug 5, 2025

      Rigid metrics, disorganized leadership, and no support for front-line staff.

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The initial training was okay but didn't reflect the real day-to-day.

      Cons

      The environment was completely driven by call stats and productivity numbers with zero tolerance for flexibility, even during high-stress moments. Management was out of touch and disorganized, often changing protocols without informing the team in time. Front-line staff were expected to absorb the impact of poor planning from upper levels. Feedback was ignored unless it came from someone in leadership's inner circle. It become clear that burnout was the norm here, not the exception.

      avatar
      SCAN Health Plan Response
      11mo
      We regret hearing about your negative experience. While we recognize that working in a fast-paced environment can come with challenges, the behaviors described do not reflect the culture or leadership we pride ourselves on here at SCAN. At SCAN, we’re committed to fostering a work environment where our Rebels (employees) can thrive and work together to advance our mission. And with 93% of all of our employees saying SCAN is a great place to work, we believe we’re headed in the right direction. Additionally, SCAN’s leadership is expected to provide support with transparency and maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
      5.0
      Aug 2, 2025

      Focus on supporting the mission

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Managers welcome input on process improvements. - Flexible remote setup with proper support - Top performers are rewarded accordingly. - No pressure to answer emails after hours - The tuition reimbursement program helped me obtain my healthcare certificate.

      Cons

      Must be able to change lanes quickly because the job comes with various responsibilities

      avatar
      SCAN Health Plan Response
      11mo
      Thank you for sharing! We’re thrilled to hear that you’ve found leadership to be supportive and receptive to ideas for improving processes, and that you’ve found great work-life balance. We’re also happy to see your mention of our tuition reimbursement program helping you obtain your healthcare certificate—it’s exactly the type of career growth we aim to encourage. While we understand that shifting priorities can sometimes mean wearing multiple hats, we appreciate your adaptability and the value you bring to our members in navigating those changes. Should you have any additional feedback, please don’t hesitate to share it with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com at any time.
      4.0
      Jul 24, 2025

      Solid pay and positive environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary is competitive, and benefits such as health coverage and paid time off start early. Daily expectations are clear, and having supportive coworkers helps you stay on top of things. Managers are generally open to feedback and maintain solid communication across teams.

      Cons

      Heavier workload during enrollment periods

      avatar
      SCAN Health Plan Response
      11mo
      Thank you for sharing! We’re glad to hear that clear expectations, supportive coworkers, and open communication with leadership are all contributing to a positive experience. We’re also happy to see your mention of SCAN’s robust benefits offerings. At SCAN, we know that good benefits matter, but so does the day-to-day environment, and we’re committed to maintaining a work culture that allows our Rebels (employees) to thrive and collaborate effectively to advance our mission of keeping seniors healthy and independent. Should you have any additional feedback, please don’t hesitate to share it with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com at any time.
      Viewing 124 - 126 of 477 Reviews
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      ReviewsSCAN Health Plan reviews

      Glassdoor has 502 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.