SCAN Health Plan reviews

3.7

68% would recommend to a friend

(480 total reviews)
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Sachin H. Jain, MD, MBA

74% approve of CEO

67% positive business outlook

SCAN Health Plan has an employee rating of 3.7 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

480 reviews
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, FMLA coverage, excellent front line staff. Very inspirational LinkedIn posts from CEO.

Cons

Inexperienced senior leadership, "let them eat cake" attitude, senior leaders micromanage and are very out of touch with front line concerns. Increased hostile culture after recent layoffs. Zero transparency

1.0
May 29, 2026

Ungrateful and uneducated staff

Recommend
CEO approval
Business Outlook

Pros

I joined for the mission.

Cons

Most of the FTE’s are extremely incompetent. I was hired to be a people leader but wasn’t told I’d be dealing with people with less than director level experience, SCAN has a culture of mediocrity and has a long way to go before they can operate with excellence,

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback. We are disappointed to learn about your negative experience; however, that does not reflect the workplace environment we have cultivated here. Our Rebel team members are the foundation of our organization and play an essential role in helping us serve seniors with compassion, dignity, and excellence. We are proud of the diverse perspectives and dedication that our employees bring to work each day. We encourage you to discuss your concerns with your supervisor or team leadership, or to contact HR directly at peoplerelations@scanhealthplan.org. Feedback is invaluable as we continue working to strengthen our workplace and support our team members.
3.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

SCAN Healthplan offers outstanding benefits — generous PTO, excellent medical coverage, and family leave. The organization has a meaningful mission and employs many passionate people who genuinely care about improving member health and access. On paper, the company promotes work-life balance, and the time-off policy is better than most.

Cons

Expectations are often unclear, and job responsibilities can expand beyond your role without proper communication or direction. Prioritization across departments is inconsistent — each manager tends to push their own projects as top priority, creating confusion and tension between teams. Unfortunately, management doesn’t step in to help employees navigate these competing demands, which often leads to working late into the night to keep up. Work-life balance becomes difficult, as those who send late-night emails or take on additional work are praised rather than supported. While PTO is generous, returning from time off usually means catching up on a backlog of tasks, which can make time away more stressful than restful. Internal workflows are often unclear, and key data lives in multiple systems, slowing down even simple processes.

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SCAN Health Plan Response
7mo
Thank you for sharing your experience. We’re glad to know that you value our robust benefits offerings and feel connected to the meaningful work behind our mission to keep seniors healthy and independent. At SCAN, we take feedback around leadership and clear communication seriously. As an organization, we continue to invest in training and development for leadership to ensure they have the skills and experience to guide teams effectively. Your input helps us strengthen these efforts so that we can continue maintaining a supportive, collaborative environment where 91% of our Rebels (employees) can continue saying that SCAN is a great place to work according to our Great Place to Work survey. As we continue to grow and evolve as an organization, please don’t hesitate to share any additional feedback or ideas with a member of the HR team at peoplerelations@scanhealthplan.com at any time.
Viewing 139 - 141 of 480 Reviews

Glassdoor has 505 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.