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      SCAN Health Plan

      Engaged Employer

      SCAN Health Plan reviews

      3.7

      68% would recommend to a friend

      (481 total reviews)
      avatar

      Sachin H. Jain, MD, MBA

      74% approve of CEO

      67% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      SCAN Health Plan has an employee rating of 3.7 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      481 reviews
      5.0
      Oct 15, 2024

      A Company Worth Reviewing

      Customer service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I don't often leave reviews, but feel compelled to talk about SCAN. Bear with me, because this will be long. I can't say that too often in my professional history that I've felt proud of the company I worked for, but I must say I take so much pride in working at SCAN. It's a company with an admirable mission that truly cares about it's members and employees - sorry, rebels - in not only word, but in action. This all stems from the incredibly inspirational leadership displayed by Sachin. His leadership resonates with values I hold personally and professionally, and it's just very refreshing to witness someone in his position lead and act with integrity, transparency, sincerity, and a desire to place the well-being of those in his charge (members and rebels alike) at the center of many if not all decisions he makes for SCAN. Because of this leadership, I've seen SCAN transform for the better into a company that is self-reflective, innovative, and tenacious. It's creating a culture of not just nice people, but kind people who are learning to engage in healthy conflict, use their voices to speak out against abnormal behavior and processes (we sued CMS....and won!), and celebrate wins without resting on our laurels. All of these things are developing in a more tangible way at SCAN and it's great to be in the midst of all of the transformation of our company culture and ways of working that we're undergoing. If you're looking for a place that is investing in people, committed to diversity of people and ideas, aims to center the voices of it's employees, has approachable leaders at all levels of leadership, and is self-aware about what it does well and what it doesn't, then SCAN may be the place for you. If you're looking for opportunities to grow and do meaningful work, SCAN may be the place for you. But know that you'll have to work hard and live out it's mission and values in deed, not just word. So if you're good with that, SCAN is a great place to work for you! Literally. We've won that award a few times.

      Cons

      In the spirit of transparency I mentioned in the pros, I will say that as great as our overall company culture is, the type of leadership displayed at executive levels doesn't often trickle down to all levels of leadership, and it can create a bit of a dual experience at SCAN that can leave one frustrated at times. It's something that is actively being worked on, something our CEO acknowledges and is committed to changing through all of the transformation SCAN has experienced in the last 3 months alone, so I am hopeful this con will be less impactful over the next few years. SCAN being an arguably smaller business for so long and now emerging as a major competitor in the MA market, there is also a lot of catch up we're playing when it comes to technology. There are still many antiquated, manual processes and tools that impede efficiency that can be a hindrance and time suck at times. Again, it's something that is actively being worked on, and in the last 2 years or so, we've made great strides in this regard.

      avatar
      SCAN Health Plan Response
      1y
      It’s wonderful to hear that you have a strong connection to our mission as a SCAN rebel! We are also delighted to know you feel inspired by our leadership and resonate with the workplace culture at SCAN. Your valuable and thoughtful feedback is greatly appreciated. As we continue to evolve as an organization, please feel free to continue sharing ideas and feedback with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com.
      3.0
      Oct 14, 2024

      Great company to be apart of but there’s…

      Network compliance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always a few bad apples to ruin the fun. SCAN is an amazing company with an awesome community. I do believe in the message the company has.

      Cons

      there are a few apples that seem to ruin their team spirit and their personal friendship with HR makes it hard for their team to seek resolution for any issues that need solving.

      avatar
      SCAN Health Plan Response
      1y
      We regret learning about your negative experience. SCAN prides itself on maintaining a work environment that is conducive to supporting our mission of keeping seniors healthy and independent. To support this, we provide open forums for sharing feedback employees may have at all levels of the organization at any time. As you have moved on from SCAN, we wish you success in your future endeavors.
      3.0
      Aug 8, 2024

      Not the company it used to be

      Executive director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great mission, senior focused, caring staff

      Cons

      Leadership degraded SCAN culture; weak executive team

      avatar
      SCAN Health Plan Response
      1y
      Thank you for sharing your experience. For more than 47 years, our mission to keep seniors healthy and independent has been and, remains to be, at the center of all we do here at SCAN. We are very pleased to hear our mission resonated with you during your time here. We are extremely proud of our leadership and the culture of inclusivity and belonging they have cultivated here at SCAN which is reflected in the recent awards and accolades we have received, which are driven by the feedback of our employees. We are also proud that our strong culture lends to an environment where innovation thrives, so that we can continue to deliver the quality care and services our members have come to depend on. We extend our best wishes for your future pursuits.
      Viewing 148 - 150 of 481 Reviews
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      ReviewsSCAN Health Plan reviews

      Glassdoor has 506 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.