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      SCAN Health Plan

      Engaged Employer

      SCAN Health Plan reviews

      3.7

      68% would recommend to a friend

      (481 total reviews)
      avatar

      Sachin H. Jain, MD, MBA

      74% approve of CEO

      67% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      SCAN Health Plan has an employee rating of 3.7 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      481 reviews
      5.0
      Nov 25, 2025

      Easygoing but active enough to get you going

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I spend the day helping members understand their plan and answering basic questions about coverage or steps they need to take. Steady atmosphere and respectful coworkers that keep things simple. Trust to work independently and handle calls your way. The days move at a good pace without dragging. It’s simple work with enough challenge to keep me alert.

      Cons

      Moving up is possible but takes longer that I expected

      avatar
      SCAN Health Plan Response
      7mo
      Thank you for sharing. We’re glad to know that helping members understand their coverage and plan details has made your work rewarding as serving our members is at the heart of what we do. It’s also great to know that you’ve found respectful coworkers to support you as SCAN’s work culture is rooted in collaboration and support. We appreciate you sharing your perspective on career progression and encourage you to connect with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com at any time to discuss potential career paths, development opportunities, and more.
      5.0
      Nov 20, 2025

      I like what I've found here

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      • I had a good start thanks to the training. • Managers are open to feedback. • Coworkers are nice and helpful. • Clear guidelines make calls easier to handle. • Good pay and work-life balance

      Cons

      Lots of work during enrollment season

      5.0
      Nov 13, 2025

      Given the resources to do good work

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's detailed training on handling member concerns, which helps keep service quality high. Management communicates expectations clearly and checks in regularly. There's good cooperation, and demands are manageable. The benefits are competitive.

      Cons

      Call volumes can get overwhelming from time to time.

      avatar
      SCAN Health Plan Response
      7mo
      Thank you for sharing! We’re glad to know that you feel supported in your role through clear communication with leadership, detailed training resources, and SCAN’s collaborative culture. We recognize that the nature of the work can make some days more demanding than others and appreciate your feedback and continued dedication. As we continue to grow and evolve as an organization, please don’t hesitate to share ideas and feedback with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com at any time.
      Viewing 295 - 297 of 481 Reviews
      Related searches: SCAN Health Plan jobs | SCAN Health Plan salaries | SCAN Health Plan benefits | SCAN Health Plan interviews
      ReviewsSCAN Health Plan reviews

      Glassdoor has 506 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.