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SECURUS Technologies

Part of Aventiv Technologies

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SECURUS Technologies reviews

2.3

21% would recommend to a friend

(320 total reviews)
avatar

David Abel

49% approve of CEO

22% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Culture & values

2.2

Career opportunities

2.0

Senior management

SECURUS Technologies has an employee rating of 2.3 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SECURUS Technologies employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

320 reviews
1.0
Feb 27, 2014

Success has made manager Arrogant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Success in the market, stable in last few years. no layoff, no outsourcing so far. nice work mate.

Cons

Some management team is overbearing, Pompous, not care about employee, no life/work balance. You need stay a full year to get all bonus, 3 years to get all your 401K. Benefit is so so. take it only when you have no choice.

4.0
Feb 24, 2014

Steady improvements and interesting technology

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Securus sells products that use leverage emerging technologies. The company holds lots of patents and rewards new, patentable ideas. Securus has recently acquired other technology firms and more acquisitions seem likely. The company has a history of poor program management but that is improving.

Cons

Overemphasis on dollars over customer experience Heavy pressure to work overtime Some culture of micromanagement Long tenures limits promotion opportunities

5.0
Feb 18, 2014

Great Company who's looking to promote great talent!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Securus is a very stable, growing company. Acquiring companies so that we can provide addition products to our customers. An awesome perk is that Securus has paid out bonus payments every quarter for over 6 years! It's an all-for-1; 1-for-all company. If the associates don't receive their bonuses, neither does the Executive team. Securus has also increased its' internal promotions by 51% from 2012 to 2013!!! Lots of Career Pathing Opportunities!

Cons

The rapid growth pace would be a con to some degree. Securus is additioning additional resources to make up for the added workloads.

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SECURUS Technologies Response
12y
Thank you for the kind words about Securus. We have focused on increasing associate morale by adding recognition programs, creating an internal interview process, additional training opportunities and much more.
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ReviewsSECURUS Technologies reviews

Glassdoor has 333 SECURUS Technologies reviews submitted anonymously by SECURUS Technologies employees. Read employee reviews and ratings on Glassdoor to decide if SECURUS Technologies is right for you.