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SECURUS Technologies

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SECURUS Technologies reviews

2.3

21% would recommend to a friend

(320 total reviews)
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David Abel

49% approve of CEO

22% positive business outlook

SECURUS Technologies has an employee rating of 2.3 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SECURUS Technologies employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

320 reviews
1.0
Sep 15, 2015

Cantstanda

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Huge company (in the market) with a lot of extra cash to gobble up companies.

Cons

Corporate-wide distrust! If you're not part of the "little boys club" your opinions don't matter, you'll be underpaid, and and watched like a hawk. Cell phones are openly monitored on an hourly basis. if it's not written in a contract it won't happen. Get EVERYTHING in writing! I can't stress that enough... The company motto is "do more with less". No kidding...

2.0
Sep 11, 2015

"SHOULD I STAY OR SHOULD I GO"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Much like a grocery store, this industry will always need to be around. Inmates will want or need to make contact beyond the steel bars and concrete. Inmates making communication whether by phone calls, video visitation or thru the glass, those calls will always need to be monitored and recorded. This company can do that. If recording/monitoring those calls prevents another crime, that's a good thing. Bonuses do come each quarter. Not much of a bonus, but something is better than nothing and I'm grateful for that. They buy lunches from time-to-time.

Cons

As a salaried employee you are REQUIRED to work 9 hours a day. However management "STRONGLY ENCOURAGES" you to work 10 hours a day. You can work from home, however you do not get credit for doing so. So put in your 10 hours a day AT THE OFFICE and then go home to check email, make calls etc is on your own time. They want you to WORK! WORK! WORK! Making you feel like you're employed by an Indonesian "sweat shop". When you do need to take a day off for whatever reason, you're questioned why you took off. Traveling- wow. I could go on all day about this. They make you pay for everything out of your pocket except airfare. Then getting reimbursed could take up to two payroll cycles to get reimbursed. You could be out thousands of dollars before you get paid back and at no fault of your own you have to pay interest because they did not reimburse you in time. EXTREME MICRO-MANAGING!!!! Every minute of every day needs to be accounted for even for salaried employees. That's 9-10 hours a day remember. (no credit for working from home). I've NEVER met a VP or the CEO since I've been here. Upper management makes you feel insignificant. You're a peasant to them and nothing more.

1.0
Jun 25, 2015

RUN FROM THIS COMPANY!

Recommend
CEO approval
Business Outlook

Pros

A paycheck. Nothing more.

Cons

This is a dirty company in a dirty business. This company profits on the misery of poor people, disproportionately black and Hispanic. Black people who work here are the ultimate Uncle Toms.

Viewing 7 - 9 of 320 Reviews

Glassdoor has 333 SECURUS Technologies reviews submitted anonymously by SECURUS Technologies employees. Read employee reviews and ratings on Glassdoor to decide if SECURUS Technologies is right for you.