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SECURUS Technologies

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SECURUS Technologies reviews

2.3

21% would recommend to a friend

(320 total reviews)
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David Abel

49% approve of CEO

22% positive business outlook

SECURUS Technologies has an employee rating of 2.3 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SECURUS Technologies employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

320 reviews
1.0
Sep 10, 2015
Recommend
CEO approval
Business Outlook

Pros

First let me start by saying the CEO sent a company wide email asking for everyone to leave an honest review on Glassdoor. I work for a company that was acquired by Securus several years ago. So here is mine. If you hate family, money, and your life in general then this is the right place for you. Before the acquisition this was a great place to work, great benefits, flexible schedule, could work from home as needed, decent pay, etc. . . then Securus came. Since this is the "Pros" section I do want to be honest and add what I feel are the pros of being here. First, the company does pay a bonus and has done so every quarter (though we are constantly reminded that it could go away at anytime). Second, there are some good people that work here.

Cons

Salaries are generally 15% below market average. They will charge you 2% of your salary (per day!) to work from home, and that's IF (a big IF) you can even get them to approve it as all telecommuting is frowned upon. Benefits are lacking and expensive, I have basically taken a pay cut every year due to the increasing cost of our health insurance, which refuses to pay for most things! I could go on, but honestly most of the other reviews on here nail it.

1.0
Sep 9, 2015

CEO Tactics

Recommend
CEO approval
Business Outlook

Pros

The people that are non management are awesome!

Cons

Dear glassdoor, if you notice an influx of positive surveys is due to our CEO sending a company wide email requesting that his employees send positive reviews about the company. This lacks no integrity and the same tactics as being forced to give to the United Way. Shameful.

2.0
Aug 11, 2015

Corporate Trainer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very large company with ability to move around within the company. If you take the time to get to know your coworkers there are some awesome people who work for Securus.

Cons

Merit raises are nothing. Get your money upfront. You are expected to pay for all expenses on your own credit cards and reimbursement can take up to a month to get back. You are their bank. If you are not family or from the CEO's company in Minnesota you are not going to be in an executive role. Everything you do will be documented. You will be required to record all your time even if you are a salaried employee. They are a numbers company and they want you to report everything you do and track every minute.

Viewing 10 - 12 of 320 Reviews

Glassdoor has 333 SECURUS Technologies reviews submitted anonymously by SECURUS Technologies employees. Read employee reviews and ratings on Glassdoor to decide if SECURUS Technologies is right for you.