SEON reviews

Thank you for leaving a comprehensive of your experience at SEON. We appreciate the work you have done to delight our customers, which is reflected in our high NPS and NDR score and satisfaction with our product. We're sorry to hear that you're feeling overwhelmed by your workload and that your career path at SEON hasn't met your expectations. We encourage you to provide specific advice regarding career development for the customer success organization to my email address at tomkadar@seon.io. We value the input of our team members and would be happy to hear your suggestions. We would advise you in the future to voice your concerns about the workload to the upper management in your own department. we are confident that we can balance tasks effectively. Our leadership team is here to help manage efforts to balance workloads and ensure that every team member can work productively. Regarding compensation, our people team is constantly benchmarking against other firms to ensure that we are offering a competitive package. If you believe that your compensation is unfair, please get in touch with the upper management or me via email to discuss further. We will be always here to work on topics like these. We are actively working on resolving every issue, and we are preparing for some immense upcoming changes in your department. These changes will be for the good, and we ask that you be prepared for them. Finally, feedback is crucial to us, and we appreciate your candid review. Please don't hesitate to voice your concerns to our leadership or via the anonymous surveys, as we always use feedback to actively work on resolving issues. Thank you again for your dedication to SEON. Tamas Kadar - CEO and Co-Founder of SEON

Thank you for taking the time to leave a review on Glassdoor. We always appreciate feedback from our employees, both positive and negative, as it helps us to continuously improve our company and make it a better place to work. Regarding your concerns about our recent acquisition of Complytron, we understand your frustration. However, we want to clarify that we actually acquired Complytron more than 6 months ago and had to delay the announcement due to some legal tasks that needed to be finalized. We also want to make it clear that we have not paid the total amount of the acquisition upfront, but we are vesting it out over multiple years and tying it to key performance indicators. We understand that our management team members need to travel frequently to our different office locations in order to have a presence and oversee operations. While we appreciate your concerns, we want to make it clear that this is necessary for the successful operation of our company. Regarding your concerns about family members attending company events, we are happy to welcome partners at our events most of the time, but we will take your feedback into consideration and make sure that we are clear about our policies in the future. We understand that the recent layoffs were difficult for everyone, and we want to acknowledge that partially this was due to the missed year end commercial targets. However, it is also important to note that macro changes played a big part. We initiated our Chief Revenue Officer search around 6 months ago to improve the commercial leadership and this kind of growth in our executive team is a natural part of a company scaling. SEON has welcomed our new CRO in March 2023. We always welcome constructive feedback about how we can improve as a company and as a management team. If you would like to discuss your concerns further or provide us with any additional feedback, please feel free to email me directly at tomkadar@seon.io. Thank you again for your feedback, and we will continue to work hard to make SEON a great place to work. Tamas Kadar - CEO and Co-Founder of SEON