SEON reviews

4.6

88% would recommend to a friend

(99 total reviews)
avatar

Tamás Kádár

93% approve of CEO

81% positive business outlook

SEON has an employee rating of 4.6 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SEON employee rating is 24% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

99 reviews
2.0
Feb 14, 2023

Lack of planning causing lots of problems and leading to redundancies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product, Newly joined senior leaders, they really try but with no success

Cons

There is no planning, no strategy in place. That leads to quick hiring then redundancies. The last 12 months SEON has grown from about 50 to 300 people but had 2 redundancy rounds. So your job is not safe. Why? Lack of planning and strategy. The Founders and the ELT is rather "green", they do not trust the newly hired and experienced workforce that actually has the experience.... and with all of this the Founder CEO (no matter what he says)is a little dictator. People are soooo afraid of him.

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SEON Response
3y
Thank you for taking the time to leave a review. We appreciate all feedback, both positive and negative, as it helps us to continually improve our company and culture. However, we do need to correct a factual error in your review. SEON has actually grown from 150 to 300 employees in the last 12 months, not from 50 to 300 as you stated. In terms of planning and strategy, we understand that there have been concerns about our recent redundancy rounds. We want to assure you that a plan and strategy are in place, and this is being shared in all the all-hands meeting. The layoffs were not due to a lack of planning or strategy, but rather a result of the impact of the economy and our decision to not slow down hiring early enough when we saw that we weren't performing commercially and growth was slowing down. We acknowledge that we hired too fast, in a tough economic time, but in order to continue delivering the best fraud-fighting solutions, we must make some changes to build a sustainable long-term business. Regarding your comment about the CEO, we want to make it clear that no one has any reason to fear me. If our employees do their job right, they have nothing to worry about. However, it is important to note that working for a high-growth startup like SEON does come with high expectations, and we need a world-class team in order to achieve our goals. If you were recently made redundant and you feel it's unfair, please message me directly: tomkadar@seon.io, and we will do our best to support you further. We appreciate your feedback and hope that we have addressed your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us directly. Tamas Kadar - CEO and Co-Founder of SEON
1.0
Feb 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Very talented colleagues, and fraud prevention is a very interesting area with lots of possibilities. Engineering leadership - who's still left - is very good, among with product management. Overall a friendly and helpful atmosphere among coworkers.

Cons

Just a few days after announcing publicly that the company acquired Complytron to provide AML data for 2,5m Euros, they laid off 20% of their employees - from that money, they could build that 1000000 times oooooooverpriced product 3 times in-house and keep all those employees. The management is a catastrophe, with some being a disgusting money drain - travelling weekly here and there, instead of working on retaining people, she takes her family members on company events etc. The CTO is not fit at all for this size of a company, as engineers that's the most obvious thing we see, but apart from that, I don't think anyone from management should still be there at this stage - especially the CCO as he's the one who set targets the company failed to meet and instead of him, they fired almost 60 people.

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SEON Response
3y
Thank you for taking the time to leave a review on Glassdoor. We always appreciate feedback from our employees, both positive and negative, as it helps us to continuously improve our company and make it a better place to work. Regarding your concerns about our recent acquisition of Complytron, we understand your frustration. However, we want to clarify that we actually acquired Complytron more than 6 months ago and had to delay the announcement due to some legal tasks that needed to be finalized. We also want to make it clear that we have not paid the total amount of the acquisition upfront, but we are vesting it out over multiple years and tying it to key performance indicators. We understand that our management team members need to travel frequently to our different office locations in order to have a presence and oversee operations. While we appreciate your concerns, we want to make it clear that this is necessary for the successful operation of our company. Regarding your concerns about family members attending company events, we are happy to welcome partners at our events most of the time, but we will take your feedback into consideration and make sure that we are clear about our policies in the future. We understand that the recent layoffs were difficult for everyone, and we want to acknowledge that partially this was due to the missed year end commercial targets. However, it is also important to note that macro changes played a big part. We initiated our Chief Revenue Officer search around 6 months ago to improve the commercial leadership and this kind of growth in our executive team is a natural part of a company scaling. SEON has welcomed our new CRO in March 2023. We always welcome constructive feedback about how we can improve as a company and as a management team. If you would like to discuss your concerns further or provide us with any additional feedback, please feel free to email me directly at tomkadar@seon.io. Thank you again for your feedback, and we will continue to work hard to make SEON a great place to work. Tamas Kadar - CEO and Co-Founder of SEON
2.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

// As a heads-up, I withheld this review for a long time because I didn't want my emotions to influence my opinion. The only Pros I can mention, thinking back is the amount of wonderful collegues I had the opportunity to work with (I only mean below the management level) and maybe the possibility of progression. Everyone was super enthusiastic about what they were doing, people were always giving their best and we still managed to found our little happy things amongst all the chaos and madness. In my opinion this is what really lifted the company to where it stands today. Without it's employees this whole brand would be nothing. On the progression part, I had a lot of opportunities to learn and improve but after a while, things really started to stagnate because the company didn't really have a plan about their employee's career development. Also reaching higher levels on the ladder was close to impossible because these positions were filled from the outside.

Cons

I've been working for SEON since almost the very beginning of its upcoming. I experienced what the company was like when our headcount was only ~20 people and been there when the number of employees almost breached the 300 mark. During this journey, I experienced a lot of positive, but mostly negative things. In the beginning, everything was heavily micro-managed by the C-level, mostly the CTO and CEO. This seemed pretty normal at the time, considering that we could almost fit into one reasonably sized apartment. However, this bad habit stayed with us all along. We had a lot of back-and- forths with the management about our issues but our approaches were turned down almost every single time. Things started to get pretty uncomfortable when we realized that the management is not engineering-focused, which proved to be a huge problem since the company doesn't have anything besides its SaaS product. For a while, I was actually proud of working at SEON but my excitement started to wear down when we had to start lying to interview candidates about what a good working environment we have, so we wouldn't scare them away. As the company grew, our opinions started to matter less and less, and in the end, we were labeled as 'complainers' and 'cry-babies' (we actually received these comments from the management directly) because nobody wanted to take responsibility for what was going on. On the team level, we had a pretty clear idea of what we needed to achieve to keep the product floating at least, but these ideas didn't meet with the management's direction of thinking. All focus was placed on numbers and showing the outside world how great of a company we are. Around the time of my leave, the situation got so bad that the management didn't even admit that we had problems and tried to cover up everything with blatant lies and corporate-sounding nonsense. When the inflation started to kick in in Hungary, we were advised not to talk about 'inflation' because the C-level 'didn't think it exists' and a bit later they even banned financial-related questions on company QandAs, basically not accepting the situation. In the end, the whole thing felt like a marketing machine, selling something it didn't have, doesn't have, and will not have. Besides the overall direction of the company's heading, there are other problems. The previously mentioned hyper-paranoid CTO doesn't trust anyone (this is not an exaggeration). Every process, release, and decision had to include him because he didn't trust any of his employees and their ability to make logical decisions. To put it simply the whole Engineering Department was handled like a group of kindergarteners. The CEO's micro-management didn't hit me directly but I was constantly feeling the effects of it - by this, I mean that we had business goals changing monthly or sometimes weekly. Our focus always needed to be on the next big customer, meaning that we were constantly switching between their scopes every other week. The company didn't have a goal besides 'making a ton of money' and this can really be seen on the state of the product. As a closing note, the most shocking thing in all this happened during my exit interview and this finally put the last nail in the coffin. I explained all problems, and my experiences that resulted in my leave and I tried to be as constructive as possible. As a response, they tried to convince me that everything is fine and the solutions for the problems I'm mentioning should be looked for at our end.

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SEON Response
3y
First of all, we were grateful for your help and for the feedback. As well as please accept our apologies, if you've felt like your managerial role didn't match your preference. If you were recently made redundant and you feel it's unfair, please message me directly: tomkadar@seon.io, and we will do our best to support you further. During hyper-growth phase a number of new processes and systems were put in place, apologies if the team and the responsibilities have changed compared to when you've joined. We recognize it might not be the best fit for everyone. We wish the best of luck in the future and always doing our best to part ways in a respectful manner. As the inflation was a recurring concern for our team, as explained on the bi-weekly all-hands meetings (AMA-s), we have decided to additionally increase the January and July salary rises with the inflation volumes. Our CTO has experience working closely with certain teams to ensure efficient release processes and high SLAs, which may have felt like micromanagement at times. However, please be assured that this is not the case for all teams, who are meeting expectations without the need for his direct involvement. Tamas Kadar - CEO and Co-Founder of SEON
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Glassdoor has 104 SEON reviews submitted anonymously by SEON employees. Read employee reviews and ratings on Glassdoor to decide if SEON is right for you.