Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SERV?

8% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 2.0 out of 5 for work life balance, 1.6 for culture and values and 1.7 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"Good opportunity to lear the skills of the trade." ((in 4 reviews)); "pays decently and overtime always available" ((in 3 reviews)); "The consumers are always great to work with" ((in 3 reviews)); "Honestly, I have been with the company for a few years and I truly believe it is a good place to work, good people, excellent benefits, great staff, good starting salary for Residential Counselors." ((in 2 reviews)); "Learned a lot about how the state works." ((in 1 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Management was horrible expect for one and the hours I worked (overnight) sucked." ((in 11 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

What are the top reviewed SERV locations?

Ewing , Clifton , Trenton , Cranford , Middlesex , Piscataway , North Brunswick , Paterson , Lawrenceville , Edison , Elizabeth , Hillsborough , Jersey City , Keansburg , Kenilworth , Monroe Township , Passaic , Plainfield , Roselle , South Plainfield , Union , Princeton , New York , Smyrna , Hamilton , Ewingville , Lawrence

SERV reviews

1.8

8% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

7% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

124 reviews

1.0

Jan 5, 2023

Not the best place.

Program manager

Recommend

CEO approval

Business Outlook

Pros

No pros to working here

Cons

There is a lot of micro management.

1.0

Sep 30, 2022

Horrible Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees were great-The ones I supervised

Cons

Too many to list Leadership was horrible

SERV Response

3y

Thank you for your comments. We agree SERV employees are great. They and the consumers are why we get up and work every day! Your feedback is important to us, and we want to learn more about your experience at SERV. Please contact our Compliance Hotline at (609) 662-3111, where you can leave an anonymous voicemail or contact our Human Resources Department directly.

1.0

Jul 18, 2022

DONT WORK HERE

Resident counselor

Recommend

CEO approval

Business Outlook

Pros

Nothing besides some benefits and time paid off

Cons

The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors. This company is one of the worst companies I ever work at!

SERV Response

3y

Thank you for your comments. SERV is proud to offer outstanding benefits to its hard-working team members. Our wage rates are highly competitive in the market. We strive to provide a positive work environment where everyone is treated with respect. We are sorry if you feel you were not treated in this way. Please contact our Compliance Hotline at (609) 662-3111 where you can leave an anonymous voicemail.

Viewing 61 - 63 of 124 Reviews

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