Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,144 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 156 reviews)); "Some great people and resources" ((in 154 reviews)); "Benefits were good but expensive." ((in 90 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 56 reviews)); "SHI has a great training and onboarding Process" ((in 51 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 192 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 102 reviews)); "Upper Management is Ageist" ((in 58 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 55 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 54 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

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SHI International

SHI International reviews

3.2

50% would recommend to a friend

(2,095 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

2K reviews

1.0

Dec 9, 2025

Ummmmmm

Strategic account manager

Recommend

CEO approval

Business Outlook

Pros

Nice peers and coworkers. Good internal tools

Cons

There is no leadership, just weak managers.

SHI International Response

7mo

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience is disappointing. At SHI, we cherish every employee and work tirelessly to ensure a positive experience for everyone. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.

5.0

Dec 8, 2025

Great

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great job overall, great culture

Cons

Hard to ramp up quickly but not the worst.

SHI International Response

7mo

Thank you for taking the time to provide your feedback. We are grateful for your five-star review and your comment that SHI has great culture. It makes us happy to hear that you are happy - SHI cares for our employees, and we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

2.0

Dec 4, 2025

Run Away, Fast

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

nice coworkers that were easy to get along with

Cons

$50k base salary for an "Enterprise" sales role, with no direction, resources to utilize, or support from anyone internally. For being such a large organization, I was astounded by the complete lack of resources or experts when it came to any technical subject or product set. Before taking this job, please ask current team members how many of their peers are hitting quota. Better yet, ask them how many teammates have left within the last year. The average tenure of reps at SHI is ~7 months, and for good reason. Favoritism abounds when it comes to accounts given to new reps, and maybe 10% of reps hit the quota, and that would be generous. Regardless of their size in the reseller space, this is not a place to try to make a career out of. Unless you have exhausted all other options, keep looking.

SHI International Response

7mo

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience is disappointing. At SHI, we cherish every employee and work tirelessly to ensure that everyone has a positive experience. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.

Viewing 97 - 99 of 2,095 Reviews

Jobs at SHI International

Data Centre Technician

Barnsley, Yorkshire and the Humber, England

£28K - £35K /yr

(Employer provided)

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New Business Account Manager

Barnsley, Yorkshire and the Humber, England

£27K - £32K /yr

(Employer provided)

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Great

Run Away, Fast

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