Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,144 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 165 reviews)); "Some great people and resources" ((in 149 reviews)); "Benefits were good but expensive." ((in 87 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 54 reviews)); "SHI has a great training and onboarding Process" ((in 49 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 196 reviews)); "Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 106 reviews)); "Upper Management is Ageist" ((in 53 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 53 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 52 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

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SHI International

SHI International reviews

3.2

50% would recommend to a friend

(2,095 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Nov 1, 2025

Great Place to Start Your Career, Just Move Onto a Better Company After a Few Years

Pre-sales/business development manager

Recommend

CEO approval

Business Outlook

Pros

-great place to start, they'll hire anyone to start out -co-workers were nice, outgoing, social people -easy to get promoted within the company from different departments

Cons

-the company (at least sales) would re-structure themselves every other year, not always for the better -managers were simply former salespeople with no real relevant managerial experience or training -sales support/pre-sales were paid well below industry standard

SHI International Response

8mo

Thank you for your feedback and for your review! If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

3.0

Oct 29, 2025

Stable with low pay

Microsoft customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Very stable role in the field

Cons

Very low pay for the field.

SHI International Response

8mo

Thank you for your feedback and for your review! If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

2.0

Oct 10, 2025

Poor pay/ worse culture. Work here to get experience at scale and then RUN.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

There are some bright minds. Making attempts to modernize code standards and practices. Good place to get solid project work at scale.

Cons

If you are the type of engineer that wants to raise the bar and improve code quality or care about anything of that nature go somewhere else. You won't be rewarded for being a good engineer in fact you will probably be punished if you try to do anything outside of the assembly line they put you on. You will be told to raise concerns and try to improve the team, but most of your colleagues are lazy or just flat-out poor engineers and will actively fight against you for doing so. If you don't fit in, plan on being bullied and harassed until you get fired or quit. I've never seen more seniors engineers who refuse to improve despite being given resources to do so, don't plan on being mentored either. Be very weary of the 10+ tenured employees, they're stuck there for a reason.

SHI International Response

9mo

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience while you were at SHI is disappointing. At SHI, we cherish each and every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.

Viewing 115 - 117 of 2,095 Reviews

Jobs at SHI International

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SHI International

SHI International reviews

Ratings by category

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Reviews by job title

Great Place to Start Your Career, Just Move Onto a Better Company After a Few Years

Stable with low pay

Poor pay/ worse culture. Work here to get experience at scale and then RUN.

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