Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,144 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 165 reviews)); "Some great people and resources" ((in 149 reviews)); "Benefits were good but expensive." ((in 87 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 54 reviews)); "SHI has a great training and onboarding Process" ((in 49 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 196 reviews)); "Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 106 reviews)); "Upper Management is Ageist" ((in 53 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 53 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 52 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

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SHI International

SHI International reviews

3.2

50% would recommend to a friend

(2,095 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 28, 2022

Good starter job

Account executive

Recommend

CEO approval

Business Outlook

Pros

It’s a good starter job to just say you have some experience. Its a good job to go to if you’re new to texas, you’ll make friends easily.

Cons

All upline management has no idea what they’re doing. Being a woman, you would think the CEO would encourage a healthy work life balance for new parents. Especially since she wants us to preach about how it’s a female founded company, but it’s the complete opposite. You are a number and a cog in a machine and if you aren’t hitting that number, you are nothing to them. Good luck!

SHI International Response

Thank you for your feedback. We’re disappointed to hear your experience was not positive. We appreciate all of our employee’s advice and suggestions and will share your comments about salary and parent benefits with management. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.

2.0

Feb 2, 2022

Underpaid, terrible management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy to get some job experience to move on somewhere else

Cons

Not competitive salary, consistently setting sellers up for failure but raising expectations, not enough technical resources (they get paid terribly too), management picking favorites, constant pointless internal org changes, constant turnover of sellers and technical resources due to above issues leading to bad customer relationships and more pressure on sellers

2.0

May 27, 2021

Very little potential to move up

Configuration tech

Recommend

CEO approval

Business Outlook

Pros

steady job easy and consistent work Overtime hours are sometimes available

Cons

-Dirt low pay -No work-life balance -Cameras and time clocks tracking your every step (and yes, one manager seems to have nothing better to do then watch the cameras all day) -Company-wide mandatory 12-months in a position before transition/promotion. Even in cases where you might be over qualified and the position has no other candidates (except for certain employees in management who seem to be promotoed every 3 months..) -No flexibility on work hours -Mandatory un-paid 1 hour break every day. No option to skip. -NO TRAINING, and a "you break it you buy it" policy which comes into effect .. often.

Viewing 115 - 117 of 2,095 Reviews

Jobs at SHI International

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Ratings by category

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Good starter job

Underpaid, terrible management

Very little potential to move up

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