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      SHI International

      Engaged Employer

      SHI International reviews

      3.2

      50% would recommend to a friend

      (2,093 total reviews)
      avatar

      Thai Lee

      63% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      SHI International has an employee rating of 3.2 out of 5 stars, based on 2,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Jun 15, 2026

      Flexible schedule but poor recruitment and management practices

      Inside sales account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working scheudle, quite a decent work from home policy.

      Cons

      Ignorance on people no show, doing outside job. Poor recruitment strategy, Using outside sales job duty but hiring sales admin work. But then, when short in target, pushing sales admin to do sales work.

      avatar
      SHI International Response
      3w
      Thank you for your feedback and for your time with SHI. We’re glad you appreciated the flexibility and remote work options. We understand the importance of clear role expectations, strong management practices, and effective hiring strategies. Your input helps us continue to improve in these areas. We wish you all the best moving forward. If you’d like to share more, please reach out to SHIfeedback@shi.com.
      3.0
      Jun 15, 2026

      Supportive work culture but lacking resources and pay stability

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work culture is technically good for a sales role. Plenty of time to get past the learning curve.

      Cons

      Resources are lacking for sales support. Pay is dependent on the accounts you receive. You are somewhat on your own unless placed on a helpful team.

      avatar
      SHI International Response
      3w
      Thank you for your feedback. We’re glad to hear you’ve experienced a supportive team culture as you’ve grown in your role. We understand that access to resources and consistency in compensation are important, and your feedback helps highlight areas where we can continue to improve. We appreciate your contributions and ongoing work with SHI. If you’d like to share more, please reach out to SHIfeedback@shi.com.
      2.0
      Jun 15, 2026

      Friendly team dynamics overshadowed by poor communication and recognition

      Accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Immediate team are friendly with each other, (but it feels like a competition with other teams.)

      Cons

      Poor communication with employees, Employee recognition feels like a novelty rather than any meaning behind it. It is purely about numbers and the human aspect feels disposable with expenses rising across the board

      avatar
      SHI International Response
      3w
      Thank you for your feedback and for your many years with SHI. We’re glad to hear you had a positive experience with your immediate team. We understand the importance of clear communication and meaningful recognition, and your input helps us continue to improve in these areas. We appreciate your time with us and wish you the best going forward. If you’d like to share more, please reach out to SHIfeedback@shi.com.
      Viewing 10 - 12 of 2,093 Reviews
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      ReviewsSHI International reviews

      Glassdoor has 2,142 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.