Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,142 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 164 reviews)); "Some great people and resources" ((in 150 reviews)); "Benefits were good but expensive." ((in 79 reviews)); "SHI has a great training and onboarding Process" ((in 52 reviews)); "Great work life balance for anyone getting started in there career" ((in 50 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 187 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 104 reviews)); "Upper Management is Ageist" ((in 57 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 56 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 56 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

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SHI International

SHI International reviews

3.2

50% would recommend to a friend

(2,093 total reviews)

Thai Lee

63% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 29, 2026

Great people and improving benefits, but unclear structure

Technical trainer

Recommend

CEO approval

Business Outlook

Pros

People Benefits improved Systems Technology

Cons

Structure not fully fledged Better collaboration across silos would be great

SHI International Response

Thank you for sharing your feedback and for your time with SHI. We're glad to hear you valued the people, technology, systems, and recent improvements to our benefits offerings. We appreciate your comments regarding organizational structure and cross-functional collaboration. Feedback like yours helps us identify opportunities to strengthen alignment and enhance the employee experience. If you'd like to share additional thoughts, please reach out to SHIfeedback@shi.com. We wish you continued success in your future endeavors.

3.0

Jun 28, 2026

Opportunities for growth overshadowed by lack of incentive and low pay

Sales account executive

Recommend

CEO approval

Business Outlook

Pros

Autonomy, independence, opportunity, potential, growth

Cons

renumeration, stagnation, isolation, communication, perception of being undervalued

SHI International Response

Thank you for sharing your feedback and for your contributions during your time at SHI. We're pleased to hear you valued the autonomy, growth opportunities, and independence the role provided. We understand the importance of career progression, recognition, communication, and competitive compensation in the overall employee experience. Feedback like yours helps us identify opportunities to improve and better support our employees. If you'd like to share additional insights, please contact us at SHIfeedback@shi.com. We wish you all the best in your future endeavors.

2.0

Jun 25, 2026

Work-life balance, but leadership lacks direction and is will not have your back

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance, Vacation Time

Cons

Ineffective Senior Leadership, No clear direction/strategy, MSFT Services a mess, Lots of departures

SHI International Response

Thank you for sharing your feedback and for your years of service with SHI. We're glad to hear you appreciated the work-life balance and time-off benefits. We understand how important clear communication, leadership support, and strategic direction are to the employee experience. We value feedback like yours as we continue working to improve. If you'd like to share additional insights, please reach out to SHIfeedback@shi.com. We wish you the best in your future endeavors.

Viewing 4 - 6 of 2,093 Reviews

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SHI International

SHI International reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great people and improving benefits, but unclear structure

Opportunities for growth overshadowed by lack of incentive and low pay

Work-life balance, but leadership lacks direction and is will not have your back

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