SHI International reviews

3.2

51% would recommend to a friend

(2,096 total reviews)
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Thai Lee

61% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 3, 2018
Recommend
CEO approval
Business Outlook

Pros

- Good place to get your foot in the door in the IT industry, as there is a lot of cool and expensive technology to work with - Great work/life balance; work usually stays at work - Lots of overtime available if you are willing to do it - Good amount of vacation/sick days for new employees - Free gym across both locations with staffed trainers - The work is boring but pretty easy, and there is occasional downtime depending on the time of year - If you show up to work and do the bare minimum it’s practically impossible to get fired

Cons

- If Headquarters is where the business of SHI gets done, the Integration Center is where the physical labor gets done. The Integration Center is a warehouse, so the work is warehouse-environment “factory” work. As a Data Center Technician you are unboxing servers, racking and stacking, and cabling racked servers. The work is a step-above retail work; it’s mindless, manual labor. You can train anyone on how to cable a server in a few days, if that. - Extremely low salary for the IT industry. They try to “compensate” for that with quarterly bonuses that are then taxed heavier than your paycheck would be, why not just pay the employees a higher base salary and get rid of bonuses entirely? - Quarterly bonuses fluctuate based on “performance” when in reality it’s middle and upper management that approve the bonuses; the upper managers rarely take the time to even get to know your name. - Terrible place to work for recent graduates as its a dead end, low paying job that doesn’t require a college degree whatsoever; it’s a revolving door regarding employee turnover. - Integration center employees are practically viewed as second-class citizens in SHI, as the HR department pushes all issues involving the Integration Center to the side. For example, female employees have been harassed by other employees and some employees have even been caught with drugs at work, those people were never fired. - There’s a toxicity and negative work environment as most people are dissatisfied with the company and their practices; they feel slighted and underpaid. - Even if you are “salaried”, you have to clock in/out to record time, including lunches; managers can be strict about tardiness. - You are expected to “look busy” even when there is absolutely no work to do, as there are periods of the year when work slows down significantly. - Mandatory 1-hour lunch every day in addition to a 8-hour shift; 9-hour work day every day. - Even if you are qualified, its mandatory to work 1 year before being promoted to a new role or to Headquarters; this practice is absurd. - Middle management is useless as most middle managers don’t care about their employees and only get involved when something goes wrong. - Cameras everywhere that upper management watches; this creates a “big brother” mentality while working. - Loosely enforced “no phone” policy. - And finally, you need to pass through an airport-like security scanner before leaving the building.

2.0
Dec 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Great place to start out from college, fun co-workers, learn the IT industry, learn about yourself and who you are.

Cons

Continuous reorganization’s that only hurt the individual, low pay, disconnect between management and employee.

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SHI International Response
8y
Thank you for your feedback. We understand that the dynamic nature of the IT industry can be frustrating, but feel it is imperative that we stay ahead of our competitors. Some times our competitive advantage shows up in the form of additional capabilities. And sometimes it does in fact show up as a reorganization because the business became too large for its previous structure. Being nimble like this has served us well by allowing us to grow significantly for 10 years now. And a key component of that growth is the significant opportunity and promotion opportunities for dozens of SHI Corp personnel.
2.0
May 17, 2017
Recommend
CEO approval
Business Outlook

Pros

The positives of Shi that I am about to list are the same ones that have already been listed by pretty much every other reviewer on here.... - Good benefits - Excellent training - High energy in the office - Constant free lunches and SWAG from vendors - Happy hours and free drinks once a month - Constantly have company employee events (Spurs games, field days, etc. ) - Multiple free dinners/happy hour drinks during first month of training First month on the job during training is definitely the greatest. Everyone seems so nice and welcoming, then the job hits you like a rock the second you get put out on the floor........and you quickly begin to realize how sketchy and scandolous Shi really is.

Cons

There are definitely more cons than there are pros at Shi so let me begin.... - THEY DO NOT VALUE THEIR EMPLOYEES Why do you think the turnover rate is CRAZY high???? You are just a # there, and you will be treated like just a #. - THE BASE SALARY IS A JOKE They take people with little to no experience because they don't want to have to pay them. If they tell you you are going to make 60k+ your first year with commission laugh in their face because they are LYING. - FAVORATISM IS BADDDDD If upper management loves you then you will be able to get away with murder, but if they don't like you, or don't have a strong opinion about you, you can get fired for being late to work twice. Think I'm kidding? Go find out for yourself. It is BAD. I don't know of any other company that fires employees as easily as Shi. Idk who would want to work for a company that they have to go into work every single day wondering if they are still going to have their job or not. - HIGH TURNOVER RATE This falls into everything else I've listed so far. The turnover rate is ridiculously high, and there's a reason for it. It's because Shi treats their employees like they're so easily replaceable, and guess what? YOU ARE EASILY REPLACEABLE AT SHI. As soon as you complete your training, there's a whole other training class of 20+ college grads coming in that could easily take your place. - STRAIGHT COLD CALLING I know cold calling is in the job description, and you have a pretty clear understanding on what you're getting yourself into, but the job is still pretty rough. You will be calling into accounts that have been called into for years, and your success is solely based on the team you're placed in and the accounts that are handed to you. If your dream is to sell HW & SW by cold calling into small businesses across the Country then Shi is the place for you! Seriously, I do not recommend this place to anyone unless if you are really having a hard time finding a first job right out of college. If you truly have some talent in inside sales, and love technology, apply at Dell or Intel! Your talents and efforts will actually be valued there, and having Dell on your resume looks better anyways.

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