Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,145 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 51% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at SHI International?

51% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 164 reviews)); "Some great people and resources" ((in 153 reviews)); "Benefits were good but expensive." ((in 84 reviews)); "Great work life balance for anyone getting started in there career" ((in 52 reviews)); "SHI has a great training and onboarding Process" ((in 48 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 103 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 56 reviews)); "Upper Management is Ageist" ((in 54 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 53 reviews)); "There is also clear favoritism happening in sales with people barely at company 14 months getting manager positions." ((in 28 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

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SHI International

SHI International reviews

3.2

51% would recommend to a friend

(2,096 total reviews)

Thai Lee

61% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.9

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 3, 2025

Miserable Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Made some good friends but that can happen anywhere

Cons

Terrible pay Terrible management Unfulfilling work

SHI International Response

10mo

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience at SHI was disappointing. At SHI, we cherish each and every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.

1.0

Aug 27, 2025

Like Initech from Office Space but 200X worse

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The ratty gym with old ripping equipment is probably the only thing I can think of.

Cons

Absolute garbage is the only way to accurately describe this place. Management is filled with people who are not qualified and shouldn’t be managers. Competitors can work from home but they took that away from us because the beards can care less about the people who keep the place running. It’s high school. If you’re not part of the cool-kids, you are ostracized and gaslighted. Management will put you on a PiP meanwhile you’re catching MAJOR mistakes coworkers are making on the daily. The pay is laughable. It’s comparable to working fast food. For a “billion dollar” company you can afford to pay a living wage or better benefits. There’s plenty of money in the budget to throw away for Rutgers Stadium.

SHI International Response

10mo

Thank you for your feedback and for your review. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

4.0

Aug 25, 2025

Cool

Account executive

Recommend

CEO approval

Business Outlook

Pros

benefits, culture, good team, good managers

Cons

lots of information to take in

SHI International Response

10mo

Thank you for your feedback. We are pleased to hear you are pleased with our overall workplace environment. We also appreciate you voicing your concerns regarding the influx of information. We value each and every employee at SHI and continuously strive to provide positive experiences for all. If you would like to provide additional comments, please feel free to take this offline to SHIfeedback@shi.com, a non-confidential alias.

Viewing 136 - 138 of 2,096 Reviews

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Miserable Place to Work

Like Initech from Office Space but 200X worse

Cool

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