Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,145 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 51% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at SHI International?

51% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 164 reviews)); "Some great people and resources" ((in 153 reviews)); "Benefits were good but expensive." ((in 84 reviews)); "Great work life balance for anyone getting started in there career" ((in 52 reviews)); "SHI has a great training and onboarding Process" ((in 48 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 103 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 56 reviews)); "Upper Management is Ageist" ((in 54 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 53 reviews)); "There is also clear favoritism happening in sales with people barely at company 14 months getting manager positions." ((in 28 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

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SHI International

SHI International reviews

3.2

51% would recommend to a friend

(2,096 total reviews)

Thai Lee

61% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.9

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 25, 2025

Great starting company

Account executive

Recommend

CEO approval

Business Outlook

Pros

You can make some serious money here,

Cons

Growth and success depends a lot on territory and office politics.

SHI International Response

10mo

Thank you for your review. We are disappointed to hear your concerns regarding professional growth, but pleased to hear you enjoyed the compensation opportunities. We appreciate all feedback, comments, and concerns because employee satisfaction is our top priority, and we always want to hear more about what we can do to improve. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com, a non-confidential alias.

5.0

Aug 16, 2025

Amazing culture that allows you to flourish

Managed services engineer iii

Recommend

CEO approval

Business Outlook

Pros

- trusting managers - supportive coworkers - autonomy - countless opportunities to grow and learn

Cons

the workload can become quite heavy at times, which is typical with engineering and managed IT services

SHI International Response

10mo

Thank you for taking the time to provide your feedback. We are grateful for your five-star review and your comment that SHI has a supportive workplace culture. It makes us happy to hear that you are happy - SHI cares for our employees, and we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

2.0

Aug 14, 2025

This is not the same SHI I started at

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

The coworkers mostly...outside of that, not much anymore

Cons

low pay according to the market, hybrid even if you were hired to be remote, confusing management structure.

SHI International Response

10mo

We appreciate you taking the time to leave a review, and pointing out that SHI has great employees. Also, thank you for your comments regarding compensation and management structure. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com, a non-confidential alias.

Viewing 139 - 141 of 2,096 Reviews

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Great starting company

Amazing culture that allows you to flourish

This is not the same SHI I started at

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