Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,144 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 165 reviews)); "Some great people and resources" ((in 149 reviews)); "Benefits were good but expensive." ((in 87 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 54 reviews)); "SHI has a great training and onboarding Process" ((in 49 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 196 reviews)); "Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 106 reviews)); "Upper Management is Ageist" ((in 53 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 53 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 52 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

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SHI International

SHI International reviews

3.2

50% would recommend to a friend

(2,095 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 1, 2026

A little good, a little bad

Finance

Recommend

CEO approval

Business Outlook

Pros

Good pay for a graduate. Great benefits and holidays

Cons

Poor management from middle management with little to no training. Senior managers are obviously adept managers. No pay review after a year, and chastised for asking for one.

SHI International Response

4mo

Thank you for sharing your feedback and for your time at SHI. We’re glad to hear that you found the compensation, benefits, and holiday offerings positive during your experience. We also appreciate your candid comments regarding management training, communication, and performance review expectations. Feedback like this helps inform ongoing discussions around leadership development and employee growth. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

3.0

Feb 3, 2026

ongoing changes with alot of unrealistic thought from top management

Inside account manager

Recommend

CEO approval

Business Outlook

Pros

flexibility, customers are loyal to the company

Cons

ongoing changes with a lot of unrealistic thought from top management no career progression, more workload and limited manpower

SHI International Response

5mo

Thank you for your feedback. We are pleased to hear you enjoy the flexibility and loyalty of customers. We also appreciate you voicing your concerns regarding changes and workload. We value each and every employee at SHI and continuously strive to provide positive experiences for all. If you would like to provide additional comments, please feel free to take this offline to SHIfeedback@shi.com, a non-confidential alias.

1.0

Jan 2, 2026

Terrible company to work for

Internationsl sales executive

Recommend

CEO approval

Business Outlook

Pros

Work life balance is supported

Cons

Micro management at the highest level even for seasoned professionals

SHI International Response

6mo

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience is disappointing. At SHI, we cherish every employee and work tirelessly to ensure a positive experience for everyone. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.

Viewing 1987 - 1989 of 2,095 Reviews

Jobs at SHI International

Support Operations Specialist - Global Sales

Managed Services Engineer - Network

Business Development Manager - Field

Account Executive - Healthcare

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SHI International

SHI International reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A little good, a little bad

ongoing changes with alot of unrealistic thought from top management

Terrible company to work for

Jobs at SHI International

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