SMX reviews

3.9

86% would recommend to a friend

(241 total reviews)
avatar

Peter LaMontagne

85% approve of CEO

81% positive business outlook

SMX has an employee rating of 3.9 out of 5 stars, based on 241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SMX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

241 reviews
4.0
Dec 23, 2016

Decent but will never be the best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, decent management and culture in terms of personality. Good relationship with AWS. They are a growing company thanks to their focus. Well articulated medium-term plan and good transparency from the highest management (regular updates on contract awards/protests, planning activities). Note that a guy named John Parris is listed as the CEO in emails and does this communication, I have no idea who Arshed Javaid is so I can't comment on that.

Cons

HR is completely tone deaf when it comes to their benefits. They switched to offering ONLY a high deductible health plan, and the insurance provider is terrible. They don't understand that the so-called "benefits consultants" get kickbacks from the insurance companies and 401(k) providers they recommend. Their 401(k) plan is pretty bad in terms of options and the expense ratios on the available funds. Their match percentage is also middling. Talking to other in the industry, the benefits are quite sub-par. I also agree with the lack of advancement sentiments expressed in other reviews. Management is super nice to employees personality-wise, but your employer is not your friend, I'm here to get paid and grow. So it's typical as far as IT jobs go, you gotta move out to move up. Get your experience and use your contacts to move on.

4.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Plenty of work to keep you employed and engaged.

Cons

Company reports to an investment firm.

avatar
SMX Response
1y
Thank you for sharing your feedback about your experience at SMX! We appreciate your recognition of the ample opportunities for meaningful work that keep our employees engaged and contribute to our shared success. The company’s reporting structure as a private equity backed company helps enable us to focus on long-term growth and innovation while continuing to invest in our people and the business. We appreciate your suggestion about providing an overall compensation package for employees, we are committed to continually evaluating and improving our compensation and benefits offerings and packages. We would love to discuss the compensation package suggestion in greater detail, please email us at contactus@smxtech.com. Our goal is to ensure our employees feel recognized and rewarded for their contributions to SMX. We take feedback like yours into consideration as we continue to work to make SMX an even better place to grow your career!
3.0
Aug 16, 2023

Review

Recommend
CEO approval
Business Outlook

Pros

Good team Remote Work/Life Balance

Cons

Constant Changes Limited Growth Opportunities Benefits could be better

Viewing 34 - 36 of 241 Reviews

Glassdoor has 262 SMX reviews submitted anonymously by SMX employees. Read employee reviews and ratings on Glassdoor to decide if SMX is right for you.