SPS Commerce reviews

After four years there, it became painfully clear that C-levels give a lot of lip service, and ultimately, growing company profits is prioritized above all else. Their goal is to pay people up to 75% of market share (and most of the time they aren't meeting that goal). They pull kids in from colleges (private, white colleges) who don't know what they're worth yet, so they're underpaid. Upper management is extremely far out of touch in terms of diversity and inclusion. Before I left, I knew eight others who have left within the last year and a half because we're all disappointed that SPS is not interested in investing in true change to become an inclusive company that sides with social justice in the community. That would cost real money, which they're not interested in. There are groups trying to push for change, but when it comes to making a definitive statement , senior leadership won't commit. After 2.5 years of trying, I had to go.

While the company as a whole is supportive of employees, there can be cliques of people who do not embody SPS’ values. This becomes problematic when those people are in management positions. Tip to any current or prospective employees: be friendly with your managers, even if you don’t agree with their decisions and treatment of you and/or others. If they don’t like you, you’ll have a bleak time at SPS. I had my fair share of special treatment when agreeing and nodding enthusiastically, and also experienced management who disliked me on a professional or even personal level, and they made that very clear in day to day interactions. Despite the bitter taste left in my mouth from a couple of individuals, I am still leaving a positive review because the positives from the many really did outweigh the cons of the few.