SPS Commerce reviews

3.7

68% would recommend to a friend

(741 total reviews)
avatar

Chad Collins

53% approve of CEO

55% positive business outlook

SPS Commerce has an employee rating of 3.7 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SPS Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

741 reviews
1.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks, food, and beverages are consistently available. The company invests heavily in internal events, revenue kickoffs, and high-production celebrations. If you appreciate polished town halls, strong branding, and well-produced “rah-rah” moments, you’ll see plenty of them. There are also smart, capable people here – especially in operational and finance roles – who work extremely hard to keep things steady behind the scenes.

Cons

You know that scene in Titanic where Mr. Andrews calmly explains the math after the iceberg hits? At times, that’s what it feels like internally. Except instead of discussing the iceberg, we’re discussing “momentum” and “long-term positioning.” There’s a noticeable disconnect between messaging and measurable results. Leadership communicates confidence and “strong conviction,” but frequent strategic pivots and restructurings have left some teams unclear on priorities. When stock volatility affects morale, 401k’s, and equity compensation, employees understandably feel it – even if presentations remain upbeat. For those in accounting and finance the tension can feel amplified. You’re close enough to the numbers to understand the pressure yet still expected to project optimism. Cost controls tighten, headcount shifts, and priorities pivot – but the narrative rarely changes. Execution capacity doesn’t always match strategic ambition, and reorganizations have created fatigue across departments. Many teams are being asked to do more with less during a period of transition. Also worth noting: the company does not pay out unused PTO upon termination, so it’s important to understand the policy details. This isn’t about negativity – it’s about alignment. Employees can handle volatility. What erodes trust is when tone and reality don’t feel connected.

2.0
Aug 26, 2025

Not on a great path

Recommend
CEO approval
Business Outlook

Pros

Remote flexibility is nice, lots of good people to work with.

Cons

Culture feels like it's shifting since new CEO took over and organic growth has plateaued. Implementation is shifting to increased focus on project output quotas, which brings the stress of a commission-based job without the benefits of increased pay for hitting target (beyond the 4% annual increase for an "Exceeds Expectations" annual review). Customers with absurd timeline expectations are common, but support from management to push back is limited to presenting plans to accommodate, which often involve fees for additional consultants on project. This brings in more money but does nothing to manage the bandwidth of resources, especially when so many customers have unrealistic timeline expectations. The review on positive work-life balance are confusing to me, working at night and on weekends is a regular thing to stay on top of a large project portfolio with many high-touch customers.

3.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture and fun teams

Cons

Terrible pay, undervalued reps where you get praised for being scammy. All they care about is hitting quota and not ethical

Viewing 55 - 57 of 741 Reviews

Glassdoor has 792 SPS Commerce reviews submitted anonymously by SPS Commerce employees. Read employee reviews and ratings on Glassdoor to decide if SPS Commerce is right for you.