SSM Health reviews

3.4

56% would recommend to a friend

(2,624 total reviews)
avatar

Laura Kaiser

47% approve of CEO

50% positive business outlook

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Dec 10, 2011
Recommend
CEO approval
Business Outlook

Pros

benefits clean lots of different clinical departments shift options cafeteria central location decent parking some great doctors some good nurses there good training department

Cons

They talk about the nurses as if they are nuns, praising their supposed willingness to angels of mercy with no needs of their own. The reality is that they expect you to work sometimes dangerously under-staffed and not terribly well paid. Lack of upper management support when something goes really wrong. They will punish you for a WC injury unless you do your regular job despite orders against it and without complaining, and pretend they have not asked you to do so, but that you insist. They are terrified of firing a minority staff person, so they insult the excellent minority staff by forcing them and non-minorities to work with them indefinitely, even if their performance is AWFUL or even dangerous. If you're managing this employee, it's hands-off or out YOU go.

2.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and the people I work with are tolerable.

Cons

Many cons. I feel as if my pay is not adequate for the tasks that I am put up to. I have to have 2 jobs in order to sustain living expenses. We are short staffed and every time I state that I am only one person and can only do so much, nothing changes. I work well over 40 hours a week and have been looking elsewhere in order to have a more stable work-life balance. Many coworkers are not great to work with either, lots complain about their jobs, but never voice concerns like I do to leadership. Getting paid under 6 figures despite the average market value for my position being over 6 figures. Tried to negotiate salary at the beginning, but no budge. Definitely looking elsewhere!

avatar
SSM Health Response
1y
Thanks for taking the time to share your experience of working at SSM Health. As an organization, we review salaries yearly as part of the merit process and have a dedicated compensation team that continually adjusts levels based on data and feedback. We are responsive to all the feedback we receive across our external and internal channels, and we appreciate the information you have provided. If you have any further feedback to share, please email us at recruiting@ssmhealth.com. Thank you!
1.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Really great people who work there and who are help and encouraging. You'll meet some life long friends.

Cons

Unit manager (Buffy Thompson) is horrible at her job. Never comes in to help when short staffed, and always uses the "I can't come in because I'm drunk excuse." She would rather risk patient's lives that than help with staffing after office hours. Never takes accountability for her mistakes. All the good nurses are gone now because of her rightfully so because they deserve so much more than bottom of the barrel management. Also very manipulative, and will throw you under the bus to protect herself. Have a workplace lawyer on you side if you work there in order to have some sort legal protection to have your back because she will come for your license and overall career.

avatar
SSM Health Response
11mo
We’re so sorry to hear that you’ve had a poor SSM Health experience. It would be helpful if you’d share more about your situation offline so that we can use that information to deliver a better experience in the future. Please reach out to recruiting@ssmhealth.com so we can investigate this further and seek solutions. Thank you for bringing this situation to our attention.
Viewing 34 - 36 of 2,624 Reviews

Glassdoor has 2,764 SSM Health reviews submitted anonymously by SSM Health employees. Read employee reviews and ratings on Glassdoor to decide if SSM Health is right for you.