SSM Health reviews

3.4

56% would recommend to a friend

(2,624 total reviews)
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Laura Kaiser

47% approve of CEO

50% positive business outlook

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Jun 21, 2024

Human Capital

Recommend
CEO approval
Business Outlook

Pros

I love my job and the people I work with, including my direct managers. Our team is truly that and we all work together towards the same goal of helping our colleagues navigate Epic Systems.

Cons

My pay is far below market rate and the only compensation we have to look forward to is a yearly percentage raise that is pretty much across the board. I feel that I put forth my full efforts and I should have a pay rate that reflects that as well.

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SSM Health Response
2y
Thank you for sharing your thoughts on our compensation structure. As a not-for-profit health care organization, we strive to create equal opportunities for all team members and remain competitive with our compensation and benefit packages. After doing an extensive evaluation of our packages in comparison to other employers in the area and throughout our industry, we believe that our compensation and benefits are fair. If you would like to discuss your situation further, please email recruiting@ssmhealth.com. Thank you!
2.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

many of the physicians are caring and provide great patient care.

Cons

The leadership Hierarchy is could be compared to clicks in a 1980's high school. SSM continues to buy up other practices and then discards everyone through their " we won't lay anyone off" but will "treat everyone so terrible they want to leave" mentality. It is disappointing.

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SSM Health Response
2y
Thanks for sharing your feedback. We’re sorry your experience at SSM Health did not meet your expectations. We believe your situation was not the norm, but would like the opportunity to look into it more closely. Please feel free to reach out to recruiting@ssmhealth.com with any further comments, concerns, or suggestions you wish to share. Thank you!
2.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Supervison for licensure requirements was covered at no additional cost. Support for social services was strong within the nursing/case management professionals (for the most part). You really did feel like you made a difference. At 1 point (with cooperation from fellow social workers) we were able to work (4) 10 hour shifts. That was eliminated when the social work team was disbanded.

Cons

Hospital didn't hesitate whatsover to eliminate a fully functional and contributing medical social work team of Master's Level professionals (we covered all floors of a 10+ story hospital -including the ER- and all outpatient clinics) which was ironic in terms of our location in the middle of downtown OKC surrounded by homeless shelters, bus stations, etc. and their "mission" to care for those who are "suffering". Ultimately, only floors MANDATED by hospital credentialing requirements were afforded a Master's level/licensed social worker - not full-time but one that would respond only to a doctor's order for social services. A Bachelor level social worker was hired to cover all other "social work" needs. Sooo many MANY patients fell through the cracks - particularly on one of the Units I covered. As a social worker who covered the OB/Labor/Delivery Unit, you were NOT able to discuss reproductive care (ie. birth control (anything other than abstinence), abortion), etc. even if the patient was 15 with her 2nd pregnancy and committed to remaining sexually active. The "they can close their legs" mentality [if not married] was shocking. Many patients who gave birth were not made aware of the fact that their tubes could not be tied during a Csection. Some found out the day of their delivery. The Catholic belief system is applied to ALL and some patients who were involuntarily assigned to doctors at the hospital (thus had to receive care there) were not aware of the implications for their healthcare needs. The belief that doctors reign supreme is strong and if you have to go up against a doctor you better have all of your supporting material ready - and even sometimes that was not enough. Indigent patients were treated very differently compared to those who came with "standard" insurance benefits, you did on-call with no extra pay should you have to go in, and the salary was thousands less than what other hospitals paid. I am not referring to social workers within the mental health care system - only medical social workers.

Viewing 37 - 39 of 2,624 Reviews

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