Is SSM Health a good company to work for?

SSM Health has an overall rating of 3.4 out of 5, based on over 2,769 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 56% of employees would recommend working at SSM Health to a friend and 51% have a positive outlook for the business. The best reviews about SSM Health have been left by employees working as Occupational Therapist , Patient Account Representative and Paramedic .

Does SSM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, SSM Health employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at SSM Health. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at SSM Health?

56% of SSM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSM Health 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at SSM Health?

Registered Nurse (267) , Registered Nurse, BSN (83) , Patient Access Representative (55) , Medical Assistant (45) , Staff RN (33) , Manager (30) , Certified Nursing Assistant CNA (29) , Nurse Practitioner (22) , Physician (22) , Director (21) , Physical Therapist (20) , RN Staff Nurse (18) , Patient Care Technician (16) , Security Officer (14) , Licensed Practical Nurse (LPN) (13)

What are the pros of working at SSM Health according to real employee reviews?

"The ethics that they follow also I believe the benefits are good and co worker are great" ((in 235 reviews)); "This has been a good place to work so far and they pay better than my previous jobs" ((in 155 reviews)); "Great people and mission statement." ((in 125 reviews)); "Great team members and coworkers!" ((in 123 reviews)); "The staff are great and really care about the healthcare needs of their patient's." ((in 65 reviews))

What are the cons of working at SSM Health according to real employee reviews?

"Poor management and leadership." ((in 42 reviews)); "Bad managers tend to stay, and the policies for writing people up are confusing at best." ((in 41 reviews)); "Upper management does not care about the short staffing." ((in 39 reviews)); "Long hours at times and tight deadlines with quick turnaround" ((in 22 reviews)); "poor communication" ((in 19 reviews))

What are employees saying about SSM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSM Health layoffs and their outlook for job security at SSM Health in 2026.

What are the top reviewed SSM Health locations?

Saint Louis , Madison , Oklahoma City , Fond du Lac , Bridgeton , Janesville , Saint Charles , Fenton , Lake Saint Louis , Mount Vernon , Jefferson City , Centralia , Shawnee , Creve Coeur , Baraboo , Midwest City , Wentzville , Denville , Monroe , Mexico , Richmond Heights , Florissant , Clayton , Middleton , Milwaukee , Kansas City , Maryville , Arnold , Ballwin , Wisconsin Dells

SSM Health reviews

3.4

56% would recommend to a friend

(2,629 total reviews)

Laura Kaiser

46% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews

2.0

May 7, 2024

Overworked & Underpaid

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

I liked my coworkers and got benefits.

Cons

Unsafe short staffing in my opinion (5-6 patients, many of whom are post-procedure, on titratable drips, etc) and management offered zero support. Would not recommend.

SSM Health Response

2y

Thank you for leaving us a review. We appreciate your time in bringing this matter to our attention. The best way for SSM Health to grow and improve is to listen, so please know we value your detailed feedback. Please reach out to recruiting@ssmhealth.com with any further comments or details, and our team will carefully look into this situation. Thank you!

4.0

May 7, 2024

Overall good

Medical assistant

Recommend

CEO approval

Business Outlook

Pros

Good company treats you well

Cons

The pay isn’t the best which is probably why the turnover is higher

SSM Health Response

2y

Thanks for taking the time to share your experience of working at SSM Health. As an organization, we review salaries yearly as part of the merit process and have a dedicated compensation team that continually adjusts levels based on data and feedback. We are responsive to all the feedback we receive across our external and internal channels, and we appreciate the information you have provided. If you would like to discuss your compensation package further, please email recruiting@ssmhealth.com. Thank you!

5.0

May 5, 2024

MRI dept

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Loved working in MRI department especially the patients. And working as a team member not only makes the work efficient but the patient feels confident that the procedure that the come for is being done accurately. Patients are always first no matter what if they have insurance or not.

Cons

Management was constantly changing and wasn't accepted by new supervisor.

SSM Health Response

2y

Thank you for sharing your feedback! Your recognition of our collaborative environment resonates deeply with us, as we honor the legacy of our founding sisters. We eagerly await hearing more about your experience and any valuable insights you may have. Please don’t hesitate to reach out to us at recruiting@ssmhealth.com. Thank you!

Viewing 403 - 405 of 2,629 Reviews

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Jobs at SSM Health

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Richmond Heights, St. Louis, MO

Patient Financial Services Representative I

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SSM Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overworked & Underpaid

Overall good

MRI dept

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Jobs at SSM Health